Step into the fast paced world of luxury retail. This role is designed for someone who thrives in an energetic, sales driven environment and loves creating memorable customer experiences. You will represent a leading luxury brand, connect with customers, demonstrate products, build product knowledge, and turn conversations into sales.
Success in this role means being proactive, confident, and comfortable approaching customers, identifying their needs, recommending products, and helping drive results. You will work closely with brand leadership and retail partners while bringing the brand experience to life on the sales floor.
About the Brand
This role will represent Dr. Vranjes.
Dr. Vranjes is a luxury home and personal fragrance brand founded in Florence, Italy, known for its distinctive fragrances, craftsmanship, and Italian heritage
Customer Experience
- Create a luxury customer experience by delivering brand specific selling behaviors, including product demonstrations.
- Greet customers and engage them to understand their needs and preferences.
- Assist customers in finding merchandise based on their needs and recommend additional or alternative products when appropriate.
- Educate customers on the proper use and application of products.
- Demonstrate exceptional, customer focused selling skills while driving results with integrity.
- Participate in sales events and promotions, engaging customers and contributing to store sales goals.
- Maintain the confidentiality and security of customer information and Company data in accordance with applicable privacy requirements.
Store Partnership
- Follow store security and safety standards to help protect customers, employees, and merchandise.
- Comply with applicable Company and retailer policies and procedures, including requirements related to cash handling, returns, and exchanges.
- Represent the brand in accordance with applicable brand standards, including dress and appearance guidelines, subject to reasonable accommodation and applicable law.
Product Presentation and Operations
- Monitor product inventory and report stock issues to appropriate leadership.
- Accurately report sales information and relevant business insights through the AllWork app.
- Maintain the cleanliness and presentation of testers, fixtures, and accessories, and report issues to appropriate leadership.
- Set up and maintain brand events, displays, and promotional materials.
- Assist with maintaining appropriate stock levels of brand merchandise.
- Perform light cleaning of shelves, counters, displays, and tables.
- Perform other duties as assigned that are reasonably related to the position and consistent with applicable law.
Employee Responsibilities
- Attend required brand training seminars and complete assigned digital learning modules.
- Follow applicable health and safety requirements, including proper use of required personal protective equipment and prompt reporting of workplace hazards or incidents.
- Accurately record working time and required unpaid meal periods using the AllWork app or contact Talent Support when assistance is required.
- Complete mandatory compliance training by established deadlines and follow applicable Company policies and procedures.
- Review and acknowledge the applicable Employee Talent Handbook and Company policies.
Expected Hours and Location of Work
Flexible, Variable Hours: This role is designed for people looking for a flexible work opportunity. Hours will fluctuate based on business and customer needs, and a minimum number of weekly hours is not guaranteed. Your availability will be considered when shifts are assigned, but schedules and hours will vary from week to week.
Current Expected Schedule: Dr. Vranjes currently anticipates approximately 10 to 15 hours per week, typically scheduled across 2 to 3 shifts of approximately 5 hours each. Actual hours and shifts may vary based on business needs and are not guaranteed.
Current Location: Dr. Vranjes is targeting this role to support Neiman Marcus Bal Habor & Coral Gables and Bloomingdale's Aventura. Other locations, within regular commuting driver distance may be considered.
About Your Employment with AllWork
This position is employed through AllWork, which serves as the Employer of Record on behalf of our luxury beauty brand partner. While AllWork is your employer and manages employment related matters such as payroll, employment documentation, and HR support, you will work in a dedicated role supporting the brand and collaborate directly with designated brand leadership for day to day business priorities, product education, and brand initiatives.
This is not a staffing agency or staffing pool arrangement. You are being hired for a dedicated brand assignment and will not be placed into a general pool of workers for assignment across unrelated clients or brands. Employment remains subject to applicable AllWork policies, the terms and conditions of employment, business needs, and applicable law.