Doorman Experienced

Key Responsibilities:

• Professionally manage entry and exit points, verifying identities, and ensuring that only authorized individuals access the building.
• Utilize surveillance systems to monitor the premises, promptly responding to any suspicious activity or security concerns.
• Understand specific and general instructions, including additional and emergency protocols.
• Record data accurately, including property damage, unusual occurrences, and equipment malfunctions, reporting to both building and BSA management.
• Maintain clear and accurate logs related to people, property, and packages.
• Provide outstanding customer service to all individuals encountered while on duty.
• Identify and register all residents and visitors upon arrival, ensuring proper sign-in procedures.
• Monitor security cameras within the facility and respond to incidents, including property emergencies.
• Enforce access control procedures set by building management.
• Keep the lobby area clean and organized, contributing to a positive first impression for residents and visitors.
• Clean debris, snow, and ice from sidewalks.
• Doormen should stay at their assigned location at all times, excluding during scheduled breaks, when using the restroom, or when required in another area in the building by the on-site manager.
• When leaving assigned posts, it is the responsibility of the doorman to seek coverage from building staff.

1. Code of Conduct:

• Confidentiality: Strictly adhere to a policy of discretion and confidentiality. Do not engage in gossip or share rumors about residents, fellow staff, or any sensitive matters related to the building.
• Professionalism: Uphold a high standard of professionalism at all times. Your conduct sets the tone for the building's environment, and residents should perceive you as focused, reliable, and committed to your responsibilities.
• Favoritism Prohibition: Maintain impartiality and professionalism. Refrain from providing special favors or privileges to specific residents, guests, or colleagues.
• Workplace Communication: Limit communication to work-related matters during duty hours. Engaging in personal conversations, including discussions of personal affairs or unrelated topics, is not permitted.
• Cell Phone Usage: Cell phones are strictly prohibited during duty hours. Ensure that personal devices do not interfere with your responsibilities, and refrain from using them for personal matters.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a Doorman/Concierge role, with a minimum of Three years experience.
• Excellent verbal and written communication skills to interact professionally with residents, guests, and fellow staff.
• Strong attention to detail and keen observational skills to monitor security systems and identify potential issues or threats.
• Strong problem-solving skills and the ability to make sound decisions.
• Dependable and punctual, with a commitment to fulfilling scheduled shifts and responsibilities.
• Must maintain an active working telephone number for communication purposes.
• Must be able to regularly lift up to 20lbs.

EXPERIENCE:

Required-

• Basic understanding of doorman/concierge/security responsibilities and the ability to be trained. Ability to read basic operating instructions.
• Three-year doorman/concierge/security experience.

Benefits Offered

• Health
• Dental
• Vision
• 401K
• Employee Referral Program

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.