DONOR RELATIONS MANAGER

Essential Duties

• Strategic Program Development: Implement and engage a year-long, strategic process of appeals and outreach to new and existing donors, ensuring a consistent donor experience.
• Donor Prospecting: Proactively identify, cultivate, steward and solicit donor prospects. Work closely with foundation team, board members, key donors, physicians, and volunteers to connect donors to Riverside.
• Donor Engagement: Utilize moves-management strategies to deepen donor relationships and increase giving levels. Implement personalized stewardship plans to recognize and appreciate donors.
• Direct Mail and Digital Communications: Implement best practices in direct mail and digital communication to effectively reach and engage donors. Develop compelling content that resonates with diverse donor audiences.
• Donor Recognition: Develop and implement donor recognition strategies that celebrate donor contributions and enhance their connection to Riverside’s mission. Includes donor related strategies within Riverside’s campus gardens and courtyards.
• Data Management: Review donor data to inform personal and global donor strategies. Leverage the foundation’s donor database software to track donor interactions, manage relationships, and analyze fundraising opportunities.
• Volunteer Management: Engage and coordinate volunteers in the annual giving process, ensuring they are effectively utilized and supported in their roles.

Non-essential Duties

• Assist with other fundraising and development activities as required to support the overall goals of the Riverside Healthcare Foundation.
• Perform additional tasks as assigned, including special projects that contribute to the success of the Foundation.

Preferred Experience

• Strong understanding of direct mail and digital communication best practices.
• Proficiency in moves-management and donor engagement strategies.
• Excellent communication skills, with the ability to relate to and inspire a wide variety of people.
• Strong organizational and time management skills
• Passion for nonprofit work and genuine desire to help people grow their connection to Riverside’s mission.
• Team player with a collaborative spirit and the ability to work well with diverse individuals
• Ability to leverage technology and data to enhance fundraising outcomes.
• Experience with CRM or donor database software is advantageous.

Preferred Licensure/Education

• Bachelors degree preferred
• One to three years of direct fundraising experience preferred. 

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Riverside Healthcare offers a comprehensive suite of Total Rewards: benefits and nationally rated employee well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so your journey at and away from work is remarkable. Our Total Rewards package includes: 

Compensation

• Base compensation within the position’s pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift differential, on-call
• Opportunity for annual increases based on performance

Benefits - .5 to 1.0 FTE

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
• Nationally Rated wellness programs and more!

Employee Health Requirements

Exposure/Sensory Requirements:

Exposure to: 

• Chemicals: Refer to MSDS sheets. 
• Video Display Terminals: Extreme 
• Blood and Body Fluids: None 
• TB or Airborne Pathogens: The only risk is that associated with the contact with the general public 

Sensory requirements (speech, vision, smell, hearing, touch): 

• Speech: Needed for presentations/training, telephone communication, facilitate meetings, communication with volunteers, president, board members, prospects. 
• Vision: Needed for computer entry, read memos and literature. 
• Smell: Helpful to note presence of electrical/fire safety. 
• Hearing: Needed for telephone communication, meetings, and listening to employee concerns. 
• Touch: Needed for computer entry, writing, filing. 

Activity/Lifting Requirements:

Percentage of time during the normal workday the employee is required to: 

• Sit: 70% 
• Twist: 0% 
• Stand: 0% 
• Crawl: 0% 
• Walk: 20% 
• Kneel: 0% 
• Lift: 5% 
• Drive: 0% 
• Squat: 10% 
• Climb: 0% 
• Bend: 0% 
• Reach above shoulders: 0% 

The weight required to be lifted each normal workday according to the continuum described below: 

• Up to 10 lbs: Continuously 
• Up to 20 lbs: Not required 
• Up to 35 lbs: Not required 
• Up to 50 lbs: Not Required 
• Up to 75 lbs: Not Required 
• Up to 100 lbs: Not Required 
• Over 100 lbs: Not Required 

Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.): Need to lift reports and paperwork. 

Maximum consecutive time (minutes) during the normal workday for each activity: 

• Sit: 60 
• Twist: 24 
• Stand: 15 
• Crawl: 0 
• Walk: 15 
• Kneel: 24 
• Lift: 0 
• Drive: 45 
• Squat: 0 
• Climb: 0 
• Bend: 0 
• Reach above shoulders: 0 

Repetitive use of hands (Frequency indicated): 

• Simple grasp up to 10 lbs. Often Normal weight: 5-10# often 
• Pushing &pulling Normal weight: 
• Fine Manipulation: Computer entry, phone dialing, writing, using calculator, typing. 

Repetitive use of foot or feet in operating machine control: Not required. 

Environmental Factors & Special Hazards: 

Environmental Factors (Time Spent): 

• Inside hours: 8 
• Outside hours : 0 
• Temperature: Normal Range 
• Lighting: Average 
• Noise levels: Very soft 
• Humidity: Normal 
• Atmosphere: 
• Special Hazards: None. 
• Protective Clothing Required: None