Olive Recruiting is seeking a Domestic Operations Agent for our freight forwarding and logistics client in Clinton, PA. This role is responsible primarily for coordinating high-volume, time-sensitive domestic shipments from initial request through execution and completion. Responsibilities encompass quoting, booking, routing, dispatching, shipment tracking, customer communication, vendor coordination, and resolving operational issues.
Location: Clinton, PA 15026
Full-time, direct hire with client
Schedule: ON-SITE Primarily Monday–Friday, 1:00 PM–9:00 PM. Candidates must have flexibility to work evenings, nights, and weekends as needed. Schedule adjustments and occasional weekend coverage may be required based on training, staffing, and business needs.
Compensation: Competitive compensation based on experience. Quarterly profit sharing, 401(k), benefits, paid time off, and long-term advancement opportunities
Responsibilities:- Coordinate domestic, time-sensitive shipments including expedited ground, straight trucks, sprinter vans, 53-foot trailers, and next-flight-out air freight.
- Receive shipment requests, determine routing and service options, calculate costs, and provide pricing to customers and internal sales representatives.
- Book transportation, prepare shipment documentation and airway bills, and coordinate pickups, deliveries, carrier partners, and destination agents.
- Route and dispatch freight using established carrier relationships and internal resources while tracking shipments and proactively resolving service issues.
- Maintain frequent communication with customers, vendors, carriers, and internal teams while accurately updating shipment activity and ensuring smooth handoffs across shifts.
Qualifications:- Previous experience in transportation, trucking, freight forwarding, logistics, dispatch, expedited freight, or a related operations environment preferred.
- Freight forwarding experience is highly desirable but not required; candidates with strong trucking or transportation operations experience will be considered.
- Experience with routing, dispatching, booking trucks, coordinating pickups/deliveries, or working directly with carriers and vendors is strongly preferred.
- Strong operational mindset with the ability to prioritize, problem-solve, multitask, and communicate effectively in a high-volume, time-sensitive environment.
- Must be comfortable working on-site and maintaining schedule flexibility for afternoon, evening, night, and weekend coverage as needed.