Documentation Specialist - Hill AFB

Required Skills and Education:High school diploma and 4 years of experienceThree or more years of experience creating technical documentation, user guides, or processdocumentation in a business or technology environmentDetail-oriented and able to work well under pressureExcellent communication skillsAbility to interact with peopleMust have knowledge of Microsoft Office applicationsU.S. TheDocumentation Specialist ensures documentation remains current with software releases, proactivelyenhances existing content, and supports end-user adoption through well-organized and comprehensivedocumentation.

Job Title: Documentation SpecialistLocation: Hill AFB, UTJob Type: Full-TimeOverview: Systems Implementers, Inc. (SI) is a contracted implementation consulting firm performingwork at Hill AFB in Utah. The Documentation Specialist is responsible for creating, maintaining andimproving user guides and process documentation for enterprise systems and reporting applications.This role works closely with software developers, business stakeholders, and subject matter experts totranslate technical information into clear, accurate, and user-friendly documentation. TheDocumentation Specialist ensures documentation remains current with software releases, proactivelyenhances existing content, and supports end-user adoption through well-organized and comprehensivedocumentation. This is a hybrid position, must have the ability to work on-site at Hill Air Force Basesome of the time.Key Responsibilities:Review technical specifications, test documentation, and navigate the system to self-teach newsystem functionalities, and translate that knowledge into comprehensive user guides.Synchronize documentation updates with bi-monthly software release schedules, ensuring allmaterials accurately reflect the latest system enhancements and UI/UX changes.Proactively audit, review, and modernize legacy process and user guides to improve clarity,usability, and overall value for the end-user.Collaborate with development team and SMEs to author comprehensive, easy-to-understandprocess and user guides for newly deployed system processes and reports.Own the end-to-end creation and maintenance of user guides and process documentation forenterprise Maintenance, Repair, and Overhaul (MRO) system and reporting application.Maintain documentation standards, templates, and version control to ensure consistency acrossall published materials.Organize documentation for ease of access and navigation, ensuring users can quickly locaterelevant information.Perform any additional duties as assigned to support the overall success of the team andorganization.Required Skills and Education:High school diploma and 4 years of experienceThree or more years of experience creating technical documentation, user guides, or processdocumentation in a business or technology environmentDetail-oriented and able to work well under pressureExcellent communication skillsAbility to interact with peopleMust have knowledge of Microsoft Office applicationsU.S. CitizenHybrid position; ability to work on-site at Hill Air Force BasePreferred Qualifications:Bachelor's Degree in Technical Communication, English, Communications, Information Systems,Computer Science, Business, or related fieldCertified Professional Technical Communicator (CPTC), Technical Writing Certification, MicrosoftOffice Specialist (MOS)Experience supporting enterprise software implementations or business applications ispreferredSI offers the following benefits to employees when eligible:Competitive compensation based on qualifications and experienceMedical, dental, and vision insurance supplemented by SISupplemental insurance options401k matchingHoliday payVacation and Sick payBonus programEmployee development programSI does not offer relocation expenses.Systems Implementers is an EEO and Non-Discrimination EmployerAll individuals will be vetted, screened, and evaluated (clearance and/or background check before beinggranted access to any CUI data).