Overview
Are you ready to take your career to the next level? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry, to join our team as a Document Recording Specialist. The ideal candidate will be very detail oriented, enjoys working with clients, and is driven to meet tight deadlines. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.
This is an in-office role, and will be required to work in-office at our Moon Twp., PA office on a daily basis. Candidates must be located within reasonable commuting distance of Pittsburgh, PA and be willing to work in-office on a regular basis.
Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.
A DAY IN THE LIFE
In this role, you will…
- Recording title documents in a team environment.
- Perform quality checks on documents prior to recording.
- Submit documents to counties for recording, via e-file systems as well as through direct mail.
- Calculate filing fees to be paid to the county for recording.
- Troubleshoot rejected documents and re-submit to the county.
- Work with recording service clients, answering their phone calls and emails.
WHO YOU ARE
You possess …
- A penchant for excellence. You will use your strong attention to detail to maintain our quality standards.
- The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for filing documents.
- Excellent verbal and written communication skills.
- The ability to quickly learn new skills, processes and procedures.
Responsibilities
- Perform quality control checks on unrecorded documents prior to recording.
- Submit documents to counties, for recording, via e-file systems as well as through direct mail.
- Utilize UPS for tracking of incoming and outgoing documents.
- Calculate filing fees to be paid to the county for recording.
- Answer phone calls and reply to e-mails from our recording service clients
- Troubleshoot rejected documents and re-submit to the county.
- Able to react to change productively and handle other essential tasks as assigned
- All other duties as assigned.
Qualifications
- High School diploma or equivalent preferred.
- 1 -2 years' experience working in an office environment.
- 1-2 years' experience recording deeds preferred.
- Proven customer service skills.
- Must be able to use and have basic computer skills and be proficient in the Microsoft software products.
- Must be able to multi-task.
- Must be capable of meeting daily production goals with a high level of accuracy.
- Critical reasoning and thinking skills required.