Document Imaging Specialist

Pay Range: $15.81hr - $20.81hr

Job Overview:

A Document Imaging Specialist is an administrative professional who is part of a team responsible for the retention and storage of public records, documents, archives, and files. The role requires an understanding of how to organize, catalog, and index documents in both paper and electronic form using multiple mediums such as scanning software and hardware, file management in Windows Explorer directories, email repositories, and other document repositories.

Responsibilities:

• Assess and prepare physical or electronic documents to ensure quality images.
• Operate scanning equipment and perform minor equipment adjustments.
• Create, modify, and maintain data indexes to ensure input quality and consistency.
• Retrieve imaged information as needed for operational purposes.
• Maintain appropriate files and records of imaged materials.
• Evaluate the quality and suitability of images in accordance with applicable standards.
• Adhere to content management key performance indicators (KPIs), policies, and best practices.
• Keep statuses of assigned tickets updated appropriately.

Requirements and Skills:

• General knowledge of computers and Microsoft Outlook.
• Strong verbal and written communication skills and ability to follow oral and written instructions.
• Ability to communicate effectively with team members and other business professionals.
• Eagerness to learn and be flexible to changes in processes and technology.
• Routinely meet Service Level Agreements and KPIs.
• Ability to work in a fast-paced environment.

Education and Experience:

• High School Diploma or equivalent.
• Previous administrative, clerical, or similar office experience required.
• Previous imaging experience preferred.

Other Requirements:

• Must pass background check.
• Ability to lift 20 to 30 lb paper boxes routinely.
• Work onsite daily.

Due to nature of job The candidate must have Ability to lift 20 to 30 lb paper boxes routinely.