Docket Specialist (Domestic Violence) - Lee County

Docket Specialist (Domestic Violence) - Lee County

Salary

$34,947.90 Annually

Location

Lee County Justice Center, 1700 Monroe Street, Fort Myers, FL 33901, FL

Job Type

Full time FTE 1.0

Job Number

AOC01443

Department

Civil

Division

Domestic Violence

Opening Date

09/14/2026

Closing Date

9/28/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Description

WHY SHOULD YOU APPLY TO THE ADMINISTRATIVE OFFICE OF THE COURTS FOR THE 20TH JUDICIAL CIRCUIT?

• Great working environment
• Growth and Development Opportunities
• Competitive Benefits Package
• Paid Time Off (Vacation and Sick)
• Public Service Loan Forgiveness Qualifying Employer
• Tuition Assistance
• Paid Holidays
• Retirement Plan Options
• 457 Deferred Compensation Plans

SUMMARY

The Docket Specialist is a professional and highly responsible position providing case-flow management and docket support to the Domestic Violence Case Management Team and the overall operations of the Domestic Violence Unit. Responsibilities include monitoring, reconciling, preparing, and disseminating court dockets; preparing, managing and maintaining court case files; docketing and disseminating court filings; verifying and researching case information; scheduling hearings and processing court orders; and performing related clerical and administrative duties. The position may be required to attend court and assist with court-related case flow and docket responsibilities.

The Docket Specialist exercises initiative, sound judgment, and discretion while reviewing documents for completeness and accuracy, performing detailed data entry, and managing multiple tasks and changing priorities in a high-volume environment. The position requires strong organizational and time-management skills, adaptability, professionalism, and the ability to handle confidential and sensitive information. The Docket Specialist maintains effective working relationships with judges, court personnel, attorneys, professionals, and the public, and performs reception and general office duties as assigned. The position serves a central role in supporting the Case Management Team and the overall operations of the Domestic Violence Unit and requires a strong commitment to teamwork, collaboration, and shared team responsibilities. The position reports directly to the Program Coordinator of the Domestic Violence Unit.

Primary responsibilities of a Docket Specialist include the following: (1) Docket Management; (2) Court Case File Management and Maintenance; (3) Court Order Docketing; (4) Court Filing Processing; (5) Risk Protection Order Intakes; (6) Schedule and Reschedule Court Hearings; (7) Reception support; and (8) Perform other intake, court related and administrative duties as assigned.

Examples of Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.

• Docket Management

• Maintain and monitor calendaring computer programs

• Reconcile scheduling information between computer programs

• Research and verify case information populated on dockets

• Prepare and disseminate injunction for protection dockets

• Arrange for court interpreters and any other court accommodation needed

• Prepare and disseminate amended dockets when necessary

• Court Case File Management and Maintenance

• Locate or create case file folders for cases scheduled for court

• Research and verify case information for the preparation of Case Summary Sheets to be used in court

• Prepare and print Return of Service Forms for case files scheduled for court

• File court file folders and case documents in accordance with established procedure

• Maintain court folder file drawers

• Court Order Docketing

• Monitor e-service emails, review all issued court orders for accuracy and completeness

• Docket all orders issued into the IJIS system

• Print orders designated for mail and place in appropriate basket

• Court Filing Processing

• Monitor and review all court filings sent to the DV Follow-up Queue

• Monitor and review the Odyssey Filing report to ensure all required filings are accounted for

• Designate filings for data entry and for dissemination to case managers

• Complete necessary data entry

• Print and disseminate necessary filings to appropriate Division basket

• Risk Protection Order Intakes

• Review case filings

• Research and verify case information

• Schedule hearing time

• Create case record in IJIS

• Prepare and send proposed orders for review and signature

6.Schedule and Reschedule Court Hearings

• Research and verify case information
• Schedule hearing time
• Prepare and send proposed orders for review and signature

7. Reception Support

In the absence of or to provide assistance to the Administrative Assistant position

• Answer the main telephone and respond to emails and assist a high volume of public and professional inquiries about injunctions for protection, the court process, and case information.
• Assist litigants and walk-ins in a neutral and discrete manner.
• Schedule, manage, and maintain the intake appointment calendar.
• Prepare and disseminate mail.
• Report matters to DCF as directed by the Judiciary

8. Perform other intake, court related and administrative duties as assigned

Typical Qualifications

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge of:

• Court forms and legal terminology
• Differentiated case management principles
• Domestic Violence court practices
• Domestic Violence Statutes and Supreme Court forms
• Courtroom etiquette and procedures
• Computer applications, included but not limited to Odyssey, JADD, MS Office applications
• Basic structure of the Courts System
• Standard office procedures

Ability to:

• Perform multiple tasks successfully in a fast-paced environment with limited supervision
• Anticipate needs and prioritize tasks
• Provide strong organization and time management skills
• Maintain a high level of confidentiality
• Build relationships across program functions
• Work independently and within a team
• Demonstrate strong interpersonal and verbal communication skills
• Effectively communicate in writing
• Organize routine workflow and set priorities
• Communicate thoughts and ideas effectively and clearly
• Adapt behavior or work methods in response to new information, changing conditions, or unexpected obstacles
• Effectively interpret general policy, criteria and procedures for specific situations
• Exhibit sound judgment, work well under pressure and meet established timelines and goals
• Research and schedule Domestic Violence court cases
• Provide effective, accurate, professional, polite, friendly, and prompt customer service to the public and other agency personnel, AOC employees, and the Judiciary
• Maintain consistent and regular attendance, which is required
• Type 40 correct words per minute (cwpm)
• Work the required hours from 8:30 AM to 5 PM Monday through Friday

Supplemental Information

EDUCATION and/or EXPERIENCE

• Graduation from a high school or an equivalent
• Four years of paraprofessional experience in a court system or related field.
• Relevant education from an accredited college or university in a related field such as Psychology, Sociology, Criminal Justice or Law may be substituted on a year-for-year basis for experience.

CERTIFICATES, LICENSES, REGISTRATIONS

None

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

01

Please type your First & Last Name below.

02

The information provided in your application must support your selected answers in the supplemental questions, which may be used as a scored evaluation of your knowledge, skills and experience. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the selection recommendation committee. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. "See Resume" or "N/A" is not an acceptable answer to the questions.

• Yes, I understand and agree
• No, I do not agree

03

Which best describes your highest level of education?

• High School or GED
• Vocational Certificate
• Some College
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctoral Degree
• None of the above

04

Do you have professional work experience related to Domestic Violence Court?

• Yes
• No

05

If you indicated having professional work experience related to Domestic Violence Court, please provide details of your work experience. The information provided must also be reflected in your application. See resume is not an acceptable answer. If you do not have the work experience, please respond with Does Not Apply.

06

How many years of paraprofessional experience in a criminal justice system or related field do you have? A combination of equivalent education beyond high school and experience may be considered to meet the experience requirement.

• Less than three years
• Three to less than four years
• Four to less than five years
• Five to less than six years
• Six or more years
• No experience

07

If you have paraprofessional experience in a court system or related field, please describe in detail how you gained this experience. If you do not have this experience, please respond Does Not Apply.

08

Do you have experience creating or managing court dockets?

• Yes
• No

09

Do you have knowledge of court practices and procedures as they relate to injunctions for protection and family law?

• Yes
• No

10

Do you have professional working experience in the area of family law?

• Yes
• No

11

Which of the following basic Outlook functions are you proficient in? Please check all that apply:

• Perform basic email tasks
• Manage contacts
• Configure and organize Outlook
• Manage tasks
• Manage Calendar
• Manage appointments & events
• Manage meetings
• None of the above

12

Which one of the following best describes your highest level of Microsoft Word proficiency?

• BASIC: Create new documents, open and edit existing documents, format characters and paragraphs, create and edit tables, modify page layout, and use auto-correct tool
• INTERMEDIATE: Insert and delete a section break in a document, format tables, paste a table from Excel into a document, work with columns, use graphics, create document templates, and work with styles
• ADVANCED: Manage data, work with Pivot tables and Pivot charts, use analytical add-ins, create a new conditional formatting rule, create a group or outline of data in a worksheet, and create and modify a macro command
• I do not have enough skills to meet the definition of the Basic level

13

Which one of the following best describes your highest level of Microsoft Excel proficiency?

• BASIC: Create basic worksheets; create basic formulas; use basic functions; modify and format a worksheet; print workbooks.
• INTERMEDIATE: Use advanced formulas; organize tables and worksheets; create and modify charts; analyze data using Pivot tables and Pivot charts; insert and modify graphic objects in a worksheet.
• ADVANCED: Create and edit macros; conditional formatting; apply data validation criteria; able to protect, share and merge files; trace cells and troubleshoot formula errors; uses data lists outline; consolidate date and link workbooks; export and import text files and XML data; import data from the Web and create queries; analyze data using trend line, spark lines and scenarios.
• I do not have enough skills to meet the definition of the Basic level

14

How did you come across this job opportunity? (e.g. GovernmentJobs.com, Indeed, Naples Daily News, News-Press, Charlotte Sun, Craigs List, DICE, Social Media, etc.)

Required Question

Employer Florida State Courts, Twentieth Judicial Circuit, Administrative Office of the Courts

Address AOC Human Resources, Rm 201, Justice Center Annex

1700 Monroe Street

Fort Myers, Florida, 33901

Phone 239-533-1710

239-533-1705

Website http://www.ca.cjis20.org