DMV Clerk

Penske Automotive Group is looking for an experienced DMV Clerk to join our team in Austin, Texas, and help deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

As a DMV Clerk, you will help our dealership network by ensuring accurate and efficient processing of vehicle titles. You will be responsible for verifying title information and identifying and resolving any issues. The ideal candidate will have excellent communication skills, be detail-oriented, and be able to work in a fast-paced environment.

WHAT WE HAVE TO OFFER

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work.
• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

WHAT WE ARE LOOKING FOR

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Strong mathematical, analytical, and computer skills relevant to a DMV Clerk position, with at least one year of recent applicable experience.

APPLY WITH US!

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Competencies

• Strong organization skills and ability to multi-task
• Ability to read and comprehend instructions and information
• Detail oriented
• Proficient with Microsoft applications
• Time management skills and ability to prioritize
• Excellent communication skills and works well in a team environment
• Fast and accurate data entry skills
• Ability to handle multiple calls at one time
• Ability to maintain a professional appearance and a neat work area

Work Environment/ Physical Demands

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Light Work- lifting no more than 20 pounds at a time and/or frequent lifting or carrying of objects weighing up to 10 pounds

This position requires sitting for prolonged periods of time and may involve standing and walking on occasion

This position requires the ability to push, pull, stoop, kneel, reach, grasp

This position involves repetitive motion, primarily typing

This position requires the ability to communicate verbally and nonverbally

Position Type/Expected Hours of Work

Standard Business Hours with ability to work nights, weekends, and holidays as required

Required Education and Experience

High school diploma or equivalent. Two to three years' administrative experience or equivalent combination of education and experience.

Preferred Education and Experience

Warranty Administrator experience in an automotive dealership.

Summary/Objective

The DMV Clerk ensures the accurate and efficient processing of vehicle titles by verifying title information is correct, maintaining knowledge of current laws regarding vehicle titles, and interacting with customers and regulatory agencies to resolve title issues.

Essential Functions

• Processes vehicle titles with precision and accuracy
• Researches vehicle titles and resolves issues in a timely manner
• Meets company timelines in processing titles and resolving title issues
• Understands and follows corresponding state title processing guidelines
• Consistently responds to customer inquiries and requests in a professional manner within company timelines
• Maintains a positive and professional demeanor
• Performs administrative duties in the office such as data entry, word processing, filing, copying, and other duties associated with this position
• Other administrative duties as assigned
• Follows all attendance and punctuality standards with adherences to timekeeping standards
• Follows the Company Code of Business Ethics and Conduct
• Upholds the company's non-disclosure and confidentiality policies and agreements
• Understands and follow all work rules and procedures and follows lawful directions from supervisors
• Maintains a professional appearance for self and subordinates in accordance with company policy
• Attends pertinent training
• Attends company meetings as required
• Other duties as assigned

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.

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