Location: Van Nuys, CA on site
Job Type: Full-time
Schedule: Monday – Friday, 9:00 AM – 1:00 PM (20 hours/week — enjoy your afternoons and weekends!)
Position Type: Part-Time (With a clear, structured path to transition to Full-Time)
Location: Van Nuys, CA (100% In-Office)
Why Join Care Concepts, Inc?
- Predictable Hours: Fixed morning schedule with guaranteed free afternoons and weekends.
- Autonomy: A culture that celebrates independent problem-solvers and rewards high performance.
What You Will Do Daily (Your Impact):
Daily Operations & Administration:
- Insurance & Authorizations: Call insurance companies and doctor offices to secure vital authorizations and resolve billing questions.
- Patient & Provider Relations: Communicate directly with medical office staff regarding patients who require Home Care visits.
- Financial Integrity: Deposit accurate cash receipts and forward critical payment information in a timely manner.
- Inventory & Visual Standards: Maintain proper store inventory levels, order items efficiently, and ensure a well-organized retail area that reflects our standards of excellence.
- Administrative Flow: Handle daily data entry and administrative tasks while operating standard office equipment (computers, photocopiers, printers, fax machines).
- Executive Support: Perform other duties as deemed appropriate by senior management.
What You Bring to the Table (Requirements):
- DME Industry Experience: Minimum of 1+ years of direct experience working in a Durable Medical Equipment environment is required.
- Bilingual Fluency: Absolute fluency in both English and Spanish is required to connect with our patients and healthcare providers.
- Thrive in Fast-Paced Environments: Proven ability to successfully multitask, pay attention to detail, and work efficiently under pressure.
- Physical Capabilities: Ability to sit and/or stand for long periods of time, and lift/carry at least 10 lbs.
- Technical Savvy: Strong computer knowledge and typing skills.
- Education: High School Diploma or GED.
Work Location: In person.