Multi-Property / District Community Manager
New Bern, NC
Jacksonville, NC
Hubert, NC
Sneads Ferry, NC
If you're a proven leader in Manufactured Housing looking for a regional leadership role with a rapidly scaling company who embodies the philosophy of “Let’s do it the right way” – then read on!
Our client is a well-respected manufactured home community owner and operator with 50+ communities across 8 states (and growing).
I am hiring for an experienced District Manager who is ready to make an impact across a portfolio of 5 communities from New Bern to Sneads Ferry, NC.
What you’ll do:
- Supervise and support Community Managers + on-site staff in daily operating activities
- Inspire and mentor your district team to deliver exceptional resident experiences
- Drive occupancy and elevate community performance
- Collaborate and develop strategies for a portfolio with huge opportunity for impact
Highlights:
- No overnight travel required.
- This district has a HUGE opportunity for impact with most of these communities being newly acquired.
- The local population is thrilled about the company investing and growing in their area!
- Our client is backed by Private Equity money and is in a major growth and reinvestment phase, providing excellent future career opportunities to promote into.
- While other groups are just trading portfolios, our client is committed to building a Best-In-Class platform for residents, already investing $50MM in community improvements across the region.
Responsibilities:
- Oversee multiple communities to ensure achievement of occupancy, sales, leasing, delinquency, and revenue goals.
- Proactively manage your portfolio to meet or exceed established goals and take corrective action when performance falls below expectations.
- Conduct regular visits to communities within the district.
- Respond immediately and assist in managing accidents, emergencies, adverse weather incidents, and immediate mechanical needs.
- Assist community managers with collections and strive to be best-in-class every month.
- Oversee resident application approvals for compliance with Fair Housing and company screening criteria.
- Assist in preparation and management of annual operating budgets.
- Analyze monthly financial statements and identify budget variances.
- Monitor capital improvement projects in conjunction with project manager or maintenance manager.
- Drive NOI growth through revenue optimization and expense management.
- Ensure compliance with Fair Housing laws, landlord-tenant laws, safety regulations, and company policies.
- Train, coach, and mentor Community Managers and onsite team members.
- Assist each Community manager in recruiting, interviewing, and onboarding team members.
- Develop and implement strategies to improve resident satisfaction and retention.
- Promote strong community engagement and positive resident relations.
- Ensure service requests and resident concerns are addressed promptly and professionally.
- Maintain community appearance standards aligned with company expectations.
What you’ll need:
- High school diploma or GED is required
- 5+ years of Community Management experience (2+ years of manufactured home industry experience is required)
- Experience with key performance indicators (KPIs) such as revenue producing sites (RPS), delinquency, sales, recapture, and controllable net operating income (NOI).
- Success driving accountability, coaching teams, and holding staff accountable to meet KPI targets.
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