District Manager

We are seeking a seasoned District Manager fluent in Mandarin/Chinese and English to oversee operations at a premier luxury residential condominium. This role requires a highly capable leader with a strong foundation in property management, financial oversight, and board governance, with the ability to effectively engage with a diverse, international ownership base. As a key representative of ownership, the District Manager will partner closely with the Board of Directors to drive operational performance, uphold service standards, and execute strategic initiatives. The ideal candidate brings a disciplined, detail-oriented approach, strong communication skills, and the executive presence required to manage complex stakeholder relationships in a high-profile residential environment.

Operational Leadership

Lead and develop the onsite management team, promoting a culture of excellence

Develop and implement policies and procedures for efficient operations, including tenant

alterations, construction work, and insurance compliance

Maintain the highest standards of service and overall property performance

Board Engagement & Governance

Serve as the primary liaison to the Board of Directors, attending regular meetings and

providing detailed operational, financial, and strategic updates

Work closely with board members to develop and implement long-term property goals

Respond to board inquiries promptly with data-driven insights and recommendations

Financial Management

Prepare, manage, and report on capital and expense budgets, including variance

analysis and forecasting

Oversee accounts payable and receivable, ensuring timely processing and strong

vendor relations

Collaborate with the board on annual and capital operating budgets aligned with financial

objectives

Vendor & Stakeholder Relations

Communicate regularly with stakeholders, vendors, and residents to address property

concerns and uphold service quality

Ensure all vendor contracts are fulfilled with proper insurance documentation and

compliance

Review and approve purchase orders exceeding site staff authorization levels

Maintenance & Safety

Oversee preventive maintenance programs and ensure emergency preparedness

protocols are in place

Monitor all mechanical systems and access controls to maintain operational efficiency

Resident & Staff Engagement

Foster a welcoming, service-oriented environment for residents, prospects, and vendors

Ensure staff is well-trained, aligned with property goals, and knowledgeable about board

directives

5+ years of property management or hospitality experience (multi-property preferred)

5+ years of experience working with HOAs and Boards of Directors (condominium)

Fluency in English and Mandarin or Cantonese, written and verbal (required)

Bachelor's degree from a four-year college or university, or equivalent combination of

education and experience

Experience in budget preparation and financial reporting

Strong understanding of building operational systems, leasing, documentation, and

administration

Minimum 5 years of experience managing a team

Demonstrated ability to negotiate and manage contracts with third-party service

providers

Proficient in Microsoft Office; strong computer literacy

Proven ability to resolve resident issues, manage crises, and develop staff performance

Salary: $150,000 – $170,000 annually + discretionary bonus

Medical, dental, vision, life, and disability insurance

Flexible spending accounts and commuter benefits

Tuition reimbursement and fertility assistance program

Paid time off, holidays, and 401(k) plan

Employee Assistance Program and incentive bonus program