Highlights
Your role in our success will be: The District Manager is responsible for overseeing all aspects of Sharp retail branch operations, including supervision of team, staff development and training of the retail propane district operations and margin management and control of expenses of the assigned district. The role leads district operations within an assigned service area to safely deliver propane for our customers and the communities that we serve.
Numbers & Facts
| Location | Dover, DE |
| Industry | Energy and Utilities |
| Company Size | 500 to 999 employees |
| Year Founded | 1947 |
| Website | http://www.chpk.com |
Description
District Manager
Dover, DE
Your role in our success will be:
The District Manager is responsible for overseeing all aspects of Sharp retail branch operations, including supervision of team, staff development and training of the retail propane district operations and margin management and control of expenses of the assigned district. The role leads district operations within an assigned service area to safely deliver propane for our customers and the communities that we serve. The role is required to regularly and customarily exercise discretion in managing the overall operation of the district within the assigned service area.
What you'll be working on:
- Reports district financial and operational performance weekly or as required by regional management.
- Reviews and adjusts retail pricing in coordination with regional management.
- Uses key metrics provided by operational reporting to manage business, including delivery exceptions, customer AR, and delivery holds.
- Manages district expenses, including staff allocation, overtime, controllable delivery expenses, and other costs.
- Performs customer calls and field visits for the purposes of both district customer growth and customer retention.
- Inspects fleet and bulk facilities to make sure they are compliant, clean, and well-maintained.
- Ensures all operations are conducted in a safe manner using established processes and procedures.
- Performs quarterly job shadow with operations staff for operational compliance and coaching/development purposes.
- Ensures compliance with all company, industry and governmental regulations. Proactively engage in accident prevention, training, and compliance.
- Selects, trains, coaches and develops district employees. Creates and upholds a work environment consistent with Chesapeake Mission, Vision, Values, and Imperatives that encourages employee morale.
- Collaborates with cross-functional teams, including operations, marketing, human resources, and finance, to achieve business objectives.
Who you are:
Education
High school diploma required
Work Experience
Three (3) years of related experience managing budgets, operations, and customers.- AND - Three (3) years of experience managing a team
Drivers' license (type)
Class C Driver's license
Knowledge
Working knowledge of Microsoft programs (Excel, Word, Outlook), P&L and financial acumen
Skills
Strong verbal and written communication skills
Strong organizational skills
Strong leadership, supervisory and conflict resolution skills
Abilities
Ability to speak, act professionally before groups of customers or employees of the organization
Ability to liaise with internal and external customers in an effective manner
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
What makes us great
At the heart of our Company is a dedication to delivering energy that drives progress. We put people first, work to keep them safe and build trusting relationships.
What's in it for you? Joining the CUC team will get you:
- Competitive base salary
- Fantastic opportunities for career growth
- Cooperative, supportive and empowered team atmosphere
- Annual bonus and salary increase opportunities
- Monthly recognition events
- Endless wellness initiatives and community events
- Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE!
- Paid time off, holidays and a separate bank of sick time
Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email careers@chpk.com
Benefits
Paid Sick Days, Parking, Performance Bonus, Prescription Drug Coverage, Professional Development, 401K, Stock Options, Employee Referral Program, Flexible Spending Accounts, Employee Events, Retirement / Pension Plans, Tuition Reimbursement, Life Insurance, Merchandise Discounts
About Company
Chesapeake Utilities Corporation is a diversified energy company focused on delivering outstanding service and attaining sustainable growth that generates long-term value for our employees, customers, investors, and other stakeholders. Our success in these efforts is due to our employees’ relentless commitment to excellence, our comprehensive strategic planning and our disciplined financial analysis of growth opportunities. For more than 100 years, the Company has successfully delivered safe, secure, reliable and efficient solutions that are environmentally and economically smart. Chesapeake positions itself for long-term growth that creates superior value. Chesapeake Utilities Corporation genuinely cares while turning aspirations into reality every day. We make meaningful connections with our peers, customers, communities, shareholders and partners.
We strive to provide operational excellence and positive experiences for our customers and the communities we serve. Chesapeake’s regulated energy businesses include natural gas distribution and transmission operations on the Delmarva Peninsula and in Florida, and electric distribution operations in Florida. Chesapeake’s unregulated energy businesses include its natural gas marketing subsidiary, its propane distribution operations, and its propane wholesale marketing subsidiary.
We have a talented workforce made of experienced professionals with diverse backgrounds who take pride in the work they do at Chesapeake. They are hard working people, who generously get involved in their communities because they care about them. At Chesapeake, we believe our employees make the difference, and we care about every one of them – every day. One way we show gratitude to our employees is through our Chesapeake Cares Program that focuses on employee morale and a satisfying work environment. One day each month we conduct an event focused on employee fun and fellowship. We recognize our employees’ contributions with a rewards and recognition program geared towards continuous growth and career development within the company.