Congresswoman Andrea Salinas (OR-06) seeks a self motivated and organized
individual to join her team as a Caseworker based in her Salem office in Salem, OR. This position serves as a liaison between federal, state, and local agencies on behalf of the Member and her constituents. The Caseworker will handle a portfolio of issue areas through casework correspondence and verbal communication with constituents.
Qualified applicants should have prior professional experience, reliable transportation, and be prepared to work in a fast-paced office that frequently requires non-traditional work hours, extensive district travel, and remote work.
The office is an equal opportunity employer; we do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, gender identity or expression, or sexual orientation.
Salary is approximately $65,000-$70,000 (or commensurate with experience) with federal benefits.
ESSENTIAL JOB FUNCTIONS REQUIRED:
- Serve as the representative for the Member in their assigned portfolio, including responding to casework requests, meeting/corresponding with constituents and serving as a liaison to federal agencies.
- Inform the Member and District Director of trends and policy updates in his or her assigned issue areas.
- Handle and prioritize casework assignments while assisting with general intake, constituent service requests, and communication in an office environment.
- Assess casework inquiries for problems requiring legislative action and provide recommendations to the District Director, Chief of Staff and Member.
- Screen and refer cases, when appropriate, to other federal, state and local elected officials.
- Prepare periodic memos/reports for senior leadership and the Member on pending cases and district activities in his or her assigned issue areas.
- Monitor active cases and act as a liaison on behalf of constituents to ensure inquiries are handled in a responsive manner.
- Maintain up-to-date files on all cases, constituent correspondence and issues of importance to the office.
- Direct and guide constituents to private and public resources at the federal, state and local level.
- Attend community meetings with or without the Congresswoman pertaining to your casework portfolio.
- Maintain a good working relationship with the Member, staff, and constituents.
- Provide general support to the office like supporting the phones, handling walk-ins and general office operations.
- Demonstrate an ability to accept performance-based feedback and direction.
- Perform other duties as assigned.
SKILLS AND KNOWLEDGE REQUIRED:
- Demonstrate strong interpersonal skills, including the ability to empathize and active listening.
- Ability to exercise discretion and independent judgment to handle and respond appropriately to casework inquiries.
- Strong oral and written communication skills.
- General knowledge of casework process.
- General knowledge and ability to identify federal, state and local issues.
- Professional and compassionate telephone manner.
- Strong organizational and follow-up skills.
- Temperament to communicate with a variety of personalities in a tactful, pleasant, and professional manner.
- Ability to work cooperatively and courteously with others.
- Thoroughness and careful attention to detail.
- Proficient in word processing, general computer programming and office equipment: scanner, copier, printer, desktop computer.
- Spanish language proficiency preferred.
TO APPLY:
All interested candidates should email a resume and cover letter directly to OR06Resumes@mail.house.gov with the subject line "Caseworker - [Applicant's First Name and Last Name]. Applications will be received on a rolling basis until the position is filled.