District 7 Constituent and Community Affairs Liaison

THIS IS A NON-CIVIL SERVICE POSITION

CITY OF BALTIMORE

Baltimore City Council District 7

Constituent and Community Affairs Liaison (Council Assistant)

SALARY RANGE: $51,058 - $83,263

HIRING SALARY: $51,058

Our Benefits

The city offers a comprehensive benefits package which includes medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

Get to Know Us

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits plans. We are excited to have you as a part of the City of Baltimore Team!

SUMMARY OF POSITION

We are seeking a highly organized, community-oriented professional who is equally comfortable responding to constituent requests from the office and attending neighborhood meetings and walks, speaking with residents, identifying emerging community concerns, and representing the Council Office throughout the district.

SUPERVISION

Supervision Received:

This position reports to the Chief of Staff for District 7.

ESSENTIAL FUNCTIONS

• Constituent services (responding to and resolving complaints and inquiries)
• Serving as a liaison between the Councilmember and stakeholders (constituents, agencies, community leaders)
• Plan, develop, implement and direct highly visible and proactive community involvement programs and activities.
• Staff the Councilmember at meetings and events throughout the district.
• Representing the Councilmember at meetings, hearings, and community events
• Maintain relationships with district stakeholders, including community associations, tenant associations, nonprofit organizations, businesses and schools.
• Identify new and emerging community groups with which to build relationships on behalf of the Councilmember.
• Identify emerging community issues and help guide the office's response.
• Conduct community outreach around office initiatives, events and press conferences.
• Serve as a point of contact for community associations, tenant associations, nonprofit organizations, businesses and schools.
• Assist constituents with individual concerns, including housing, health care, social services and education.
• Assist with planning and implementation of town hall meetings and other office-sponsored forums.
• Perform other duties as assigned.
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EDUCATION AND EXPERIENCE REQUIREMENTS

Graduation from an accredited high school or possession of a GED certificate. Bachelor's degree in liberal arts or public administration preferred.

EXPERIENCE

Three (3) years of experience in government, public service or business administration, community service work, program coordination, or a related field.

EQUIVALENCY

An equivalent combination of education and experience may be considered.

EDUCATION ACCREDITATION:

LICENSE, REGISTRATION AND CERTIFICATE REQUIREMENTS

N/A.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

• Knowledge of administrative principles and practices
• Knowledge of the organization and functions of legislative bodies

Skills and Abilities:

• Ability to build and maintain effective relationships with diverse stakeholders
• Ability to represent the Councilmember in public settings
• Ability to investigate and resolve constituent concerns
• Ability to manage confidential information
• Strong written and verbal communication skills
• Ability to support coordination and daily operations of a Council office
• Enthusiasm and a positive attitude toward helping others.
• Excellent interpersonal and teamwork skills.
• Ability to stay organized in a fast-paced environment.
• Ability to gather and retain information about services offered by City and State agencies, community organizations, nonprofits and other institutions throughout Baltimore City and Maryland.
• Ability to advocate for constituents.
• Proficiency with basic Windows-based applications, including Microsoft Office, Teams and Google Docs.
• Ability to communicate clearly and concisely in English, verbally and in writing.

Baltimore City residency preferred.

ADDITIONAL INFORMATION

BACKGROUND CHECK

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening and must be successfully completed.

Financial Disclosure:

This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law.

ABOUT THE CITY COUNCIL

The City Council is the City's legislative body, with the power to enact all ordinances and resolutions. City Council members are elected from fourteen districts, and the President is elected at large, by all voters of the City. The fifteen City Council members, along with the Mayor, act only by ordinance, resolution, or motion. They adopt and may alter the annual budget and confirm the Mayor's appointments. The City Council is responsible for the appropriation and issuance of bonds. The City Council determines its own rules of procedure, and its meetings are open to the public. City Council members are elected every four years. They are elected to geographic districts of roughly the same proportion of population.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Requests for accommodations should not be attached to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER