Distributor Enablement Manager

The Fintech Distributor Enablement Manager is responsible for leading the end to end onboarding process for new distributor partners within the fintech ecosystem. This role ensures that distributors are fully enabled, compliant, trained, and technically integrated to deliver a seamless customer and partner experience. The manager works cross functionally with Activation, Integration, Distributor Sales Team and Distributor Program Team to accelerate revenue readiness and establish long term distributor success.

Key Responsibilities

Distributor On‑Boarding & Enablement

• Own the complete onboarding lifecycle for all new distributors, from on-boarding to go‑live and processing invoices and on-boarding retailers.
• Develop and execute structured onboarding plans tailored to each partner's business model.
• Coordinate integration, setup, portal access, and training.
• Ensure full product knowledge and buy in to complete invoice submission, reconciliation, compliance of alcohol invoices.
• Lead onboarding kickoff calls, weekly touchpoints, and readiness reviews.

Operational Excellence

• Build and continuously improve onboarding workflows, SOPs, tools, and metrics.
• Identify bottlenecks in distributor activation and implement process improvements.
• Track onboarding timelines, performance indicators, and distributor readiness milestones.
• Serve as the escalation point for onboarding issues and coordinate internal resolution.

Collaboration & Stakeholder Management

• Partner closely with activation, integration, Distributor Sales and Distributor Program team. to ensure alignment and a smooth onboarding journey.
• Communicate progress, risks, and timelines with distributor leadership.

Training & Partner Success

• Deliver product training, platform walkthroughs, and operational guidance.
• Create scalable training materials: playbooks, quick-start guides, checklists, and video content.
• Transition fully activated distributors to Distributor Sales Team with documented handoffs.

Required Qualifications

• College Degree preferred
• Experience in beverage industry within distributor, or related field
• Knowledge of three-tier alcohol distributor model -- a plus
• Excellent project management skills with experience managing multiple distributor partners concurrently.
• Exceptional communication and relationship‑building skills with both technical and non‑technical stakeholders.
• Knowledge of Microsoft Office suite and CRM tools (Salesforce).

Key Competencies

• Partner‑first mindset
• Cross‑functional leadership
• Analytical and process‑driven.
• Clear and confident communicator
• Problem-solving and escalation management

About Fintech:

Fintech, a pioneering accounts payable (AP) automation solutions provider, has dedicated nearly 35 years to automating invoice processing between retail and hospitality businesses, and their supply chain partners. Backed by leading investors TA Associates and General Atlantic, it stands as a leader in this sector. Its flagship product, PaymentSource, was first built for the alcohol industry to provide invoice payment automation between alcohol distributors and their customers across all 50 states. Today, it is utilized by over 267,000 businesses nationwide for invoice payment and collection associated with all B2B business transactions. This proven platform automates invoice payment, streamlines payment collection, and facilitates comprehensive data capture for over 1.1 million business relationships. Recognizing operational hurdles, Fintech expanded its payment capabilities to include scan-based trading/consignment selling for its vendors and retailers and built an advanced CRM tool with functionality to fortify vendor, supplier, and distributor field execution, addressing diverse profit center challenges. For more information about Fintech and its range of solutions, please visit www.fintech.com.

Fintech is a Drug-Free Workplace. Fintech is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Fintech's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment. We E-Verify.