Highlights
Perform model-specific update steps for supported devices, including Samsung Galaxy A10e, Samsung Galaxy A13, or similar supported monitors. Assist with automatic update checks, service mode entry, configuration updates, video checks, monitor data purging, and MonitorApp launch steps as defined in the process.
Numbers & Facts
| Location | Phoenix, AZ |
| Industry | Staffing/Employment Agencies |
| Company Size | 500 to 999 employees |
| Website | http://www.ampcus.com |
Description
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
Job Title: Distribution Technician l
Location(s): Phoenix, AZ
Job Responsibilities
- Follow approved work instructions and training requirements for C6 MCOT Monitor software upgrades.
- Prepare monitors for software update activities by confirming that the device is powered on, connected to the appropriate Wi-Fi network, and has sufficient battery charge.
- Access ConfigApp and supported device settings as instructed to initiate or support the software update process.
- Assist with automatic update checks, service mode entry, configuration updates, video checks, monitor data purging, and MonitorApp launch steps as defined in the process.
- Perform model-specific update steps for supported devices, including Samsung Galaxy A10e, Samsung Galaxy A13, or similar supported monitors.
- Respond appropriately to update prompts, permission screens, retry messages, and required settings changes during the update process.
- Verify that the monitor returns to normal operation after completion of the software update or service process.
- Escalate device, network, software, passcode, settings, or update issues to the Manager/Supervisor or designated Distribution personnel.
- Handle devices carefully to prevent damage, data concerns, or deviations from established procedures.
- Support record retention requirements by following local documentation practices and applicable record control procedures.
Requirements
- Education: High school diploma or vocational education.
- Experience: No prior experience required.
- Certification: Not required.
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
About Company
Ampcus Inc is a global technology and business consulting firm specializing in Digital Transforrmation, Big Data, Analytics, Cyber Security, Testing, IV&V, Infrastructure Management and Enterprise Solutions. Ampcus Inc is an SBA 8(a) certified Women and Minority Owned global Provider of broad range of consulting Services. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, their goals become our goals. We are an ISO 9000, ISO 20000, ISO 27000 and CMMi Level certified company.
Ampcus consultants have significant business, engineering and technology experience. Our consultants have over 20 years of business experience and an average of over 10 years of engineering and technology experience. This means that the project teams understand how systems work and how the technology impacts the business processes of organizations.
We believe that success of an engagement is determined by strong project management, clear communication and mutual commitment working collaboratively. Our methodology begins by listening to the customer needs, then working with their teams to gain a clear understanding of the requirements, while providing a knowledge transfer of best practices for the organization. As a recognized leader providing customized software services, management and engineering solutions to companies around the world, our ability to deliver is a "granted" that makes companies put their trust in us to answer their day-to-day business challenges and put them on a path for greater success. We are the choice for our clients because we look at our clients business from a growth perspective.
Industry: Information Technology and Services
Specialties: Digital Transformation, Big Data and Analytics, Infrastructure Management Services, Testing and IV&V, Cyber Security, Active Directory and E-mail Infrastructure, Project Management, Training, and ERP, CRM. EAI, BI