Distribution Specialist-Hybrid/Remote

Volt is immediately hiring aDistribution Specialistfor a local companyinIrvine CaAs aDistribution Specialistyou willJob Description Day-to-Day Responsibilities Develop implement and update Standard Operating Procedures SOPs to streamline processes minimize errors and ensure adherence to consistent work practices across the team. Work with the Software Engineering department to assist in the printing of health plan identification cards. Handle group requests related to reprints temporary ID card images and routing cards to different locations ensuring they follow the established process. Quality Use the distribution software review all health plan identification cards for accuracy and quality review according to accompanying reports prior to release. Maintain the ticketing system ensuring timely and efficient resolution of requests prioritization of tickets and seamless communication between teams to maintain excellent customer service. Ensure that all benefit materials mailed match the benefits of each group with the appropriate plan descriptions maintaining consistency and accuracy. Manage daily reports in alignment with departmental quality standards addressing any issues promptly. • Track and provide turnaround times for ID cards upon request ensuring timely and accurate delivery of materials. Reporting Review and process daily reports identifying and addressing any discrepancies and ensuring accuracy in all records. Provide requested reports to account managers offering relevant data and updates in line with project goals and deadlines. Provide sample images to team members for review. • Attend biweekly team status meetings and one-on-one meetings fostering clear communication and tracking team progress. Attend weekly vendor meetings to coordinate efforts and discuss status ensuring alignment with external partners and internal teams. Regularly communicate with the installation team to provide status on the handling of all New Business Plan Changes Plan Additions and Other miscellaneous groups that are tracked as part of the installation process. Update Installation Team logs to document progress made on all New Business Plan Changes Plan Additions and Other miscellaneous groups prior to weekly Installation Team meeting. Attend regular team status meetings and one-on-one meetings fostering clear communication and tracking team progress. Attend regular vendor meetings to coordinate efforts and discuss status ensuring alignment with external partners and internal teams. Other Utilize all capabilities to satisfy one mission - to enhance the competitiveness and profitability of our members. Do everything possible to help members succeed by being curious and striving to understand what others are trying to achieve planning and executing work in a helpful and collaborative manner being willing to adjust efforts to ensure that work and attitude are helpful to others being self-accountable creating positive impact and being diligent in delivering results.This is aFull-Time OpportunityThe ideal candidate will haveRequired Skills & Qualifications High school education or equivalent and one 1 year of distribution quality control experience preferred. Basic knowledge of computer software programs in distribution card quality control and spreadsheet maintenance. MS Office Suite and Outlook proficientPreferred Skills & Qualifications Detail-oriented with a strong commitment to customer service. • Ability to lift 50 pounds on a routine and daily basis. Ability to filesort documents with a proficient level of accuracy using ticketing systems spreadsheets and other relevant software. Strong organizational and time management skillsSchedule Monday to Friday700AM - 330PMPay Rate18.00 - 23.00 per hour DOEPay range offered to a successful candidate will be based on several factors including the candidates education work experience work location specific job duties certifications etc.Qualified candidates shouldAPPLY NOWfor immediate consideration Please hit APPLY to provide the required information and we will be back in touch as soon as possible.BenefitsVolt offers benefits based on eligibility that include the following health dental vision term life short term disability AD&D 401k Sick time and other types of paid leaves as required by law Employee Assistance Program EAP.Voltis an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race color religion or belief national origin citizenship social or ethnic origin sex age physical or mental disability veteran status marital status domestic partner status sexual orientation or any other status protected by the statutes rules and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment please emailhr_deptvolt.comor call 866 -898-0005. Please indicate the specifics of the assistance needed.Voltdoes not discriminate against applicants based on citizenship status immigration status or national origin in accordance with 8 U.S.C. § 1324b. 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