Distribution & Fulfillment Services Coordinator

Distribution Services Coordinator (Remote)

We are seeking a highly organized and detail-oriented Distribution Services Coordinator to support workforce management, order processing, and fulfillment operations across multiple client programs. This role is responsible for coordinating schedules, managing timesheets, processing operational files, supporting print fulfillment activities, and generating key performance reports. The ideal candidate thrives in a fast-paced environment, possesses strong analytical skills, and is committed to delivering exceptional service to clients and internal stakeholders.

Key Responsibilities

• Coordinate workforce schedules and support field operations across multiple client programs.
• Review, edit, approve, and submit employee timesheets on a daily basis.
• Create, process, and distribute order files using Microsoft Excel and company systems.
• Manage SFTP file transfers and ensure accurate, timely delivery of files.
• Submit, monitor, and track print (spooling) jobs to support production and fulfillment requirements.
• Generate, analyze, and distribute weekly conversion reports and operational metrics.
• Investigate and resolve data discrepancies while maintaining system accuracy and data integrity.
• Collaborate with leadership, clients, and cross-functional teams to support operational goals.
• Communicate operational updates, announcements, and process changes through established internal channels.
• Maintain accurate records and documentation related to workforce operations, reporting, and fulfillment activities.
• Identify opportunities to improve processes, efficiency, and client service.

Qualifications

Required

• 3–5 years of experience in operations, logistics, workforce coordination, distribution services, or a related field.
• Strong proficiency in Microsoft Excel and Microsoft Office applications.
• Experience with timesheet management, reporting, data entry, and data validation.
• Excellent organizational and multitasking skills with strong attention to detail.
• Strong analytical and problem-solving abilities.
• Effective written and verbal communication skills.
• Ability to work independently and manage competing priorities in a remote environment.

Preferred

• Experience with order processing, fulfillment, distribution, or print production operations.
• Familiarity with SFTP file transfers and shared file management systems.
• Experience working with remote teams and client-facing operations.
• Knowledge of workforce management or scheduling systems.

Skills & Competencies

• Workforce Coordination
• Operations Management
• Reporting & Data Analysis
• Microsoft Excel
• Time Management
• Process Improvement
• Attention to Detail
• Client Service
• Communication & Collaboration
• Problem Solving

Why Join Us?

• Remote work environment
• Collaborative and supportive team culture
• Opportunity to support multiple client programs and operational initiatives
• Professional growth and development opportunities
• Meaningful role contributing to operational excellence and client success

If you are a motivated operations professional with strong organizational skills and a passion for accuracy, reporting, and workforce coordination, we encourage you to apply for our Distribution Services Coordinator position.

Why SPAR?

At SPAR, you'll play a critical role in building the systems, data, and processes that fuel business growth. Working alongside Marketing and Business Development leaders, you'll help connect leading retailers and consumer brands with innovative merchandising, retail execution, and field service solutions.

Your work will directly impact lead generation, sales pipeline growth, and the continued success of one of North America's leading retail services organizations.

Disclaimer

This job description outlines the primary responsibilities and qualifications for the role and is not intended to be an exhaustive list of all duties. Responsibilities may evolve and additional tasks may be assigned to support business needs and organizational growth.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER:

SPAR provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SPAR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SPAR expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SPAR’s employees to perform their job duties may result in discipline up to and including discharge.