Job Title:
Disposition Lead
Work Location:
Waterbury, CT
Duration:
Long-term contract with option to hire
Education/Experience Required:
High school or equivalent
Job Description & Responsibilities:
- Day to Day single point of contact for the site during implementation
- Lead onsite Implementation resources (Xerox Carrier, 3rd Party Installation Resources, Xerox Office Analyst, Trainers)
- Manage to the Future State Design as approved by the customer
- Equipment delivery:
- Confirm equipment delivery is accurate & resolve issues with defective devices delivered
- Equipment Placement:
- Confirm placement of equipment is accurate according to the designated Future State Design floor maps
- Equipment Installation:
- Assure new/move/unchanged installed devices are properly configured according to the client requirements
- Assure all functionality has been tested
- Equipment Moves:
- Responsible for onsite coordination of Xerox and 3rd party moved equipment as designed on the Future State Design floor maps and Asset Disposition
- Report Asset Tagging:
- Responsible for assuring that all Xerox device new/moves/unchanged in the facility get asset tagged
- Asset Data Collection:
- Assure that we receive all asset data for new/moved/unchanged/remove equipment that are in the client facility
- Asset data is received by an Installation Checklist (Make, Model, Serial #, MAC Address, IP address, Location of device), Complete updating responsibility
- Removal Equipment:
- Responsible for moving and assuring that removal disposition devices have been taken off the clients network and placed in the clients designated staging area if applicable
- Communication:
- Provide communication to the Implementation Manager and or the Implementation Coordinator on site progress and issues
- Extensive travel required throughout US.
- Some weekend travel.
- Workers must be able to expense their travel costs for reimbursement
- Extensive walking is required inside office and manufacturing work areas
- Candidate must be capable of lifting 50 lbs.
Skills & Qualifications:
- Minimum: High School diploma or equivalent
- Required: A , N Certification
- Preferred: Bachelor's Degree, MCSE, CNE, other technical certification
- 3 - 5 years Technical Service Experience
- Able to demonstrate good problem-solving and analytical skills
- Able to demonstrate ability to handle pressured change
- Able to demonstrate creativity & strong Negotiation Skills
- Able to demonstrate organizational skills
- Able to demonstrate leadership skills on moderate sized projects
- Able to demonstrate proficiency with Microsoft Excel spreadsheets
- Able to demonstrate a strong understanding of printer, copier, fax and scanner configurations
- Able to demonstrate understanding of Networking Protocols
- Able to demonstrate understanding of print system requirements
- Able to demonstrate customer-facing skills
- Ability to travel to different customer sites for several weeks in a row
- Able to demonstrate ability to program printers and Multi Functional Devices to access configuration information
- Able to demonstrate ability to accurately position devices according to approved future state design floor plans
- Able to demonstrate ability to detect and report exceptions
- Able to demonstrate ability to effectively organize and prioritize work
- Able to demonstrate ability to be easily directed by the Implementation Team
- Able to demonstrate ability to make major contributions to teams
- Able to demonstrate ability to take responsibility for client satisfaction with deliverables
For more information or to view other opportunities, visit us at www.paladininc.com.
Paladin Consulting is an EEOC employer.