Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.
Driving less than 25% using personal vehicle.
Disposition Lead III | TRAVELER
Waterbury, CT (Onsite)
6+Months Contract
Monday to Friday 8:00am to 5:00pm
Flu shot required, and required annualy thereafter.
ESSENTIAL FUNCTIONS:- Day to Day single point of contact for the site during implementation- Lead onsite Client Implementation resources (Client Carrier, 3rd Party Installation Resources, Client Office Analyst, Trainers)- Manage to the Future State Design as approved by the customer- Equipment delivery: -- Confirm equipment delivery is accurate & resolve issues with defective devices delivered Equipment Placement: -- Confirm placement of equipment is accurate according to the designated Future State Design floor maps- Equipment Installation: -- Assure new/move/unchanged installed devices are properly configured according to the client requirements -- Assure all functionality has been tested- Equipment Moves: -- Responsible for onsite coordination of Client and 3rd party moved equipment as designed on the Future Sate Design floor maps and Asset Disposition- Report Asset Tagging: -- Responsible for assuring that all Client device new /moves/unchanged in the facility get asset tagged- Asset Data Collection: -- Assure that we receive all asset data for new/moved/unchanged/remove equipment that are in the client facility -- Asset data is received by a Installation Checklist (Make, Model, Serial #, MAC Address, IP address, Location of device), Complete updating responsibility- Removal Equipment: -- Responsible for moving and assuring that removal disposition devices have been taken off the clients network and placed in the clients designated staging area if applicable- Communication: -- Provide communication to the Implementation Manager and or the Implementation Coordinator on site progress and issues- Extensive travel required throughout US. Some weekend travel.- Workers must be able to expense their travel costs for reimbursement- Extensive walking is required inside office and manufacturing work areas- Candidate must be capable of lifting 50 lbs. SKILLS:- Able to demonstrate good problems solving and analytical skills- Able to demonstrate ability to handle pressured change- Able to demonstrate creativity & strong Negotiation Skills- Able to demonstrate organizational skills- Able to demonstrate leadership skills on moderate sized projects- Able to demonstrate proficiency with Microsoft Excel spreadsheets- Able to demonstrate a strong understanding of printer, copier, fax and scanner configurations- Able to demonstrate understanding of Networking Protocols- Able to demonstrate understanding of print system requirements- Able to demonstrate customer-facing skills- Ability to travel to different customer sites for several weeks in a row- Able to demonstrate ability to program printers and Multi Functional Devices to access configuration information- Able to demonstrate ability to accurately position devices according to approved future state design floor plans- Able to demonstrate ability to detect and report exceptions- Able to demonstrate ability to effectively organize and prioritize work- Able to demonstrate ability to be easily directed by the Implementation Team- Able to demonstrate ability to make major contributions to teams- Able to demonstrate ability to take responsibility for client satisfaction w/deliverables
EXPERIENCE: Minimum: 3 - 5 years Technical Service Experience
EDUCATION:- Minimum: High School diploma or equivalent- Required: A+, N+ Certification- Preferred: Bachelor's Degree , MCSE, CNE, other technical certification
EDUCATION VERIFICATION: Yes
Metasys Technologies/NVISH is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.