Dispensing Optician - Eye Specialists

Join the team that sets the standard. BayCare hires talented professionals who believe in superior patient-focused care. Here you’ll experience the resources of a large organization, with the benefits of a smaller, close-knit team. Join BayCare where we are redefining care as a true partnership through specialized care that helps individuals live healthier, fuller lives.

BayCare Clinic Eye Specialists is looking for a Dispensing Optician to join our team in Green Bay, WI. We’re looking for a compassionate, authentic candidate who is ready to create personalized and meaningful experiences for every patient. The typical hours for this role are Monday-Friday from 8:00am - 5:00pm. No Holidays! No Weekends!

About BayCare:

Based in Green Bay, BayCare is the largest physician-owned specialty-care clinic in Northeast Wisconsin. We offer expertise in more than 20 specialties with more than 250 physicians and providers. BayCare is a joint partner in Aurora BayCare Medical Center, a 167-bed, full-service hospital.

BayCare offers part-time and full-time employees a comprehensive benefits package including health, dental, disability and life insurance, as well as flexible spending options. We also offer a 401k retirement plan with a company match, generous PTO, and paid holidays.

The Practice:  

We are a team of dedicated Ophthalmologists and Optometrists who exist to meet the ophthalmic needs of the people of Northeastern Wisconsin and the Upper Peninsula of Michigan. BayCare Clinic Eye Specialists offers more specialty services than any other provider in northeastern Wisconsin and we are the largest Ophthalmology practice north of Milwaukee, with five locations in northeastern Wisconsin. We have a highly trained, collaborative team of ophthalmologists, most of whom specialize in one aspect of eye health. We have cornea, glaucoma, retina, pediatric and oculoplastic specialists.

The Team:   

Each member of our team plays an enormous role in giving our patients the kind of personalized experiences and superior care that help them live stronger healthier lives. We believe in the power of a positive, collaborative culture, and we strive to provide a supportive and energizing work environment.  

Every member of our team has a voice and is trusted to have ownership over their work. To encourage this, we provide regular opportunities for professional development, we seek feedback and ideas, and invite participation on a variety of projects.

The Job:  

• Acknowledge patients as they enter the optical department.
• Calls patients when eyewear is ready.
• Effectively analyzes and interprets prescriptions, understands patient needs and promotes optimum comfort, visual efficiency and cosmetic acceptability.
• Identifies irregularities by applying knowledge of ophthalmic terminology to ensure prescription is correct.
• Recognizes and shares the limitations of the prescription with the patient as it relates to the practical application of the product by determining the relationship between prescription and the patient’s needs.
• Reviews and verifies exiting patient records, assess previous eyewear use, identifies visual tasks to fulfill patient needs and wants.
• Works with and educates patients to determine appropriate frame and lens type.
• Works with vendors to place orders as necessary.
• Accurately measures facial, ocularly and frame; evaluates results to enhance proper visual performance and appearance.
• Demonstrates products to patients, explaining lens features and frame types to meet patient needs and wants.
• Demonstrates required skills and trains patients in the proper use, care, insertion, and removal process for contact lenses.
• Verifies orders to ensure correct eyewear is dispensed.
• As necessary, makes adjustments of eyewear in relation to the patients’ head and face. 
• Properly documents deliveries and accurately maintains patient files and sales records.
• Submits billings to 3 party payers as necessary.
• Assists in merchandising, cleaning and restocking.
• Other duties may be assigned as necessary to meet the needs of the organization.
• Respects and maintains confidentiality.
• Works in a safe, compliant and ethical manner at all times.

The Requirements:

• A minimum of a high school diploma.
• ABO Certification or related experience preferred.
• Strong interpersonal skills are necessary.
• Basic computer skills needed.