Dispensary Technician

Posting Information

Posting Information

Department ASOD Clinical Operations-431500 Career Area Health Professional (Physician/Nurse/Other) Is this an internal only recruitment? No Posting Open Date 09/02/2026 Application Deadline 09/14/2026 Position Type Permanent Staff (SHRA) Position Title Support Services Associate - Journey Salary Grade Equivalent NC02 / GN05 Working Title Dispensary Technician Position Number 00060773 Vacancy ID P021347 Full-time/Part-time Permanent/Time-Limited Full-Time Permanent If time-limited, estimated duration of appointment Hours per week 40 Work Schedule

Monday - Friday; 8am - 5pm

Some overtime and weekends are optional during licensure exams (approximately two times per year).

Work Location CHAPEL HILL, NC Position Location North Carolina, US Hiring Range $39,443-$42,657 Pay Band Information

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Notice to Applicants

This position is not eligible for H-1B sponsorship.

Position Summary Information

Be a Tar Heel!

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit

The UNC Adams School of Dentistry Office of Clinical Operations is responsible for overseeing patient care, providing quality assurance, maintaining infection control, administering regulatory compliance and preserving fiscal stability. The Office of Clinical Operations is an integral part of the School and their primary mission is to provide the highest quality education and training to students and to provide the highest quality dental treatment available for patients.

Position Summary

The Dispensary Technician is responsible for utilizing good customer service techniques while providing materials to students, staff, and faculty at the Student Clinic Dispensaries within the Adams School of Dentistry. They are responsible for utilizing inventory tracking software and barcode systems to manage all stages of the inventory process for all materials within the dispensaries. The dispensary technicians will be responsible for managing inventory, utilizing reporting, and communicating with members of their team about any inventory concerns they may have. It is vital that the dispensary technicians are flexible and willing to work as a team to create solutions for every opportunity that is encountered at the Student Clinic Dispensaries. The Dispensary Technician will provide occasional cross-coverage in other Clinical Operations areas.

Minimum Education and Experience Requirements

High school diploma or equivalency.

Management Preferences

1. Demonstrated customer service skills, including the ability to identify and respond to customer needs, provide accurate information and assistance, and establish positive working relationships with faculty, staff, students, community members, vendors, and other customers.

2. Strong oral communication skills, with the ability to respond effectively to routine inquiries, recognize non-routine questions or concerns, and identify the appropriate resource for additional assistance or resolution.

3. Experience performing administrative and records-management functions, including maintaining and verifying files, records, inventory, or other program-related information and ensuring information is complete and accurate.

4. Ability to perform basic mathematical and transactional functions, including calculations, cash or payment-related activities, inventory or merchandise transactions, and reconciliation or verification of related records.

5. Strong organizational and problem-solving skills, with the ability to manage recurring processes, compile and organize information from multiple sources, identify errors or process issues, prepare reports or data, and serve as a resource to others.

Required Licenses/Certifications Special Physical/Mental Requirements

Must be able to maneuver supply carts weighing up to 200lbs. Must be able to lift/move up to 35lbs. Must be able to sit and stand for long periods of time.

Campus Security Authority Responsibilities

Not Applicable.

Position/Schedule Requirements Special Instructions Quick Link https://unc.peopleadmin.com/postings/324885

Contact Information

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

Applicant Documents

Required Documents

• Curriculum Vitae / Resume
• Cover Letter
• List of References

Optional Documents

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Please select the response that best describes your experience/education for the Support Services Associate position.

• High School Diploma/GED

• Associate's, Bachelor's, Master's, Doctrate in any field

• Did not complete High School but have a combination of High School education and office support experience to equal 4 years (ex. 1 year of high school and 3 years of experience).

• None of the above

• • Are you familiar with dental equipment, dental instruments, or dental terminology?

• Yes

• No

• • Do you have a Central Sterilization Technician Certification?

• Yes

• No

• • How many years experience do you have working as a healthcare support person in a production line setting?

• Less than 1 year

• 1-3 years

• 3-5 years

• 5+ years

• • Please provide an example of how your customer service skills and communications facilitated the successful completion of a support request or project.

(Open Ended Question)

• • What does working as a team member mean to you?

(Open Ended Question)