Ready-Mix Concrete Dispatch
- Schedule and coordinate ready-mix concrete deliveries from Sunmat plants and approved third-party suppliers to all active Suntec project sites.
- Build daily and weekly pour schedules in coordination with project superintendents and foremen; sequence trucks to maintain placement rhythm and minimize idle time.
- Confirm mix designs, slump, air, admixture, and special requirements with the supplier prior to dispatch.
- Adjust truck cadence in real time based on field conditions, pump rate, and weather.
- Reconcile delivered yardage against batch tickets and project tracking; flag short loads, returns, and rejections.
Concrete Pump Coordination
- Schedule line pumps, boom pumps, and trailer pumps with approved pumping vendors based on pour size, reach, and access.
- Match pump capacity and configuration to placement requirements; coordinate set-up windows with the field.
- Track pump arrival, washout, and release times; manage same-day reschedules and emergency callouts.
- Maintain a current rate sheet and approved vendor list; verify insurance and safety compliance before dispatch.
Saw Cutting Crews & Equipment
- Dispatch saw cutting crews and equipment for green cuts, control joints, demolition cuts, and decorative work.
- Coordinate with self-perform crews and approved sawing subcontractors based on volume, geography, and timing.
- Sequence sawing immediately behind placements to ensure cuts are made within the appropriate window.
- Track saw equipment status - owned and rented - and coordinate fueling, blade replacement, and maintenance needs with the yard.
Aggregates & Bulk Materials
- Schedule deliveries of aggregate base course, sand, drainage rock, and other bulk materials to project sites.
- Coordinate inbound logistics for cement, fly ash, and admixtures supporting Sunmat plant operations.
- Maintain accurate delivery windows, ticketing, and quantity reconciliation.
- Build and maintain working relationships with regional aggregate suppliers and bulk haulers.
Placement Equipment & Consumables
- Dispatch supporting placement equipment as needed: power trowels, screeds, vibrators, laser screeds, buggies, and similar.
- Coordinate delivery of placement consumables: form release, curing compounds, curing blankets, plastic sheeting, expansion material, and small tools.
- Work with the Rental Equipment Manager and yard staff to confirm availability before dispatch.
Communication & Documentation
- Receive, prioritize, and confirm dispatch requests through phone, radio, email, and dispatch software.
- Maintain real-time logs of all dispatch activity in the enterprise system of record.
- Generate daily and weekly dispatch reports covering volumes, on-time performance, exceptions, and vendor issues.
- Update pour calendars and three-week look-aheads in coordination with project schedulers.
- Triage competing requests across regions; escalate conflicts to the Rental Equipment Manager and project leadership.
Vendor & Carrier Coordination
- Maintain strong working relationships with ready-mix suppliers, pumping vendors, saw cutting subs, and aggregate haulers.
- Verify carrier insurance, MVRs, and safety compliance documentation prior to dispatch.
- Track on-time performance and service exceptions; provide monthly vendor performance summaries to leadership.
- Negotiate spot rates within delegated authority; resolve service issues quickly and document outcomes.
Required
- Three (3)+ years of dispatch, scheduling, or logistics coordination experience, preferably in ready-mix concrete, concrete pumping, or commercial construction.
- Strong working knowledge of ready-mix delivery, concrete pumping configurations, and saw cutting operations.
- Demonstrated proficiency with dispatch and scheduling software, ERP/project tools, and Microsoft Office - especially Excel and Outlook.
- Proven ability to multi-task under high-volume, time-sensitive conditions while maintaining accuracy and a professional tone.
- Excellent verbal and written communication; calm, clear, and consistent radio and phone presence.
- High school diploma or equivalent.
- Ability to pass background and drug screening.
Preferred
- Experience with Command Alkon, Procore, B2W Track, Sage, or similar enterprise dispatch and project systems.
- Prior experience dispatching across a multi-state or multi-region operation.
- Bilingual English / Spanish - strongly preferred.
- Familiarity with NRMCA, ACI, or PCA terminology and concrete placement standards.
- Associate's or Bachelor's degree in Logistics, Supply Chain Management, Construction Management, or related field.
The Dispatcher is a fully in-office position based at Suntec's Phoenix headquarters, responsible for the daily scheduling and dispatch of ready-mix concrete, concrete pump trucks, saw cutting crews and equipment, aggregates, and the placement consumables that support every Suntec pour. The Dispatcher serves all active Suntec and Sunmat work across Arizona, Colorado, Idaho, Nevada, New Mexico, and Utah.
This is a desk-driven role at the heart of Suntec's daily field execution. The Dispatcher works the phones, radios, email, and dispatch software all day, every day - coordinating with project superintendents, foremen, ready-mix suppliers, pump vendors, and saw crews to make sure every pour has the concrete, the pump, the saw, and the materials it needs, on time and on spec. The role rewards calm under pressure, sharp prioritization, and a relentless commitment to keeping crews productive