Job Tittle: Dispatcher Avalon Transportation, LLC is a long standing and rapidly growing company that delivers premium Chauffeured services worldwide. We are seeking a qualified & experienced Dispatcher responsible for daily dispatching duties. ONSITE ONLY- Opportunity for a FT or PT candidate; must be flexible with the schedule Pay Rate: $23.00 - $26.00 (Based on Experience) Responsibilities and Duties: - Ensure all bookings are dispatched in accordance with company policy.
- Ensure that all customers are picked up in a timely manner.
- Responsible for always knowing the location of all vehicles while dispatching.
- Keep dispatch screen updated and coded accurately at all times.
- Communicate all changes and details with chauffeurs, lead dispatcher, as well as any other appropriate personnel.
- Oversee the checking in and out of vehicles and equipment while communicating to the appropriate source necessary repairs, damage, loss or abuse of either.
- Interact with office staff, managers, customers and chauffeurs to ensure the accommodation of any special requests pertaining to certain jobs.
- Take customer calls that include reservations, changes, and/or cancellations.
- Handle customer complaints courteously and efficiently while forwarding the call or information to the proper individual(s).
- Report an issue with a reservation, by creating an incident report.
- Coordinate rental vehicles when needed.
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