Dispatcher (Sales-Driven, High-Volume Environment)

Position Overview

An organization is seeking a highly motivated, sales-oriented Dispatcher to oversee and coordinate a fleet of 40-70 drivers in a fast-paced, revenue-driven operational environment. This role requires strong communication skills, persistence, and the ability to influence driver participation and assignment coverage across multiple territories and time zones.

The ideal candidate demonstrates resilience, adaptability, and a customer-focused mindset, particularly when working with diverse regional communication styles.

Employment Details

• Compensation: Approximately $25/hour (flexible based on experience and qualifications)
• Employment Type: Temporary-to-hire
• Openings:
  • 1 immediate opening
  • Potential additional opening for weekend coverage
• Reason for Opening: Backfill due to internal promotion
• Incentives: Performance-based bonus potential

Schedule & Work Hours

• Shift assigned based on territory and time zone coverage
• Typical Shift: 5:00 AM - 3:30 PM
• Training Schedule: Monday-Friday, 8:00 AM - 5:00 PM
• Early start times required to support East Coast operations
• Weekend Coverage Options:
  • Sunday-Wednesday schedules
  • Rotating Saturday shifts (hybrid models available)

Work Environment

• High-volume, fast-paced, operations-focused setting
• Coverage includes multiple geographic regions with varying communication dynamics
• Requires adaptability to region-specific communication styles and expectations
• Emphasis on maintaining operational efficiency while supporting revenue growth

Key Responsibilities

• Manage daily dispatch operations for 40-70 drivers
• Communicate consistently with drivers and clients to coordinate assignments
• Proactively promote and secure driver participation in job coverage ("sell" assignments)
• Maintain high levels of follow-up to prevent service gaps and revenue loss
• Balance operational demands with a strong focus on performance metrics
• Adapt communication strategies based on regional and individual driver dynamics

Success Profile

Core Competencies

• Strong communication and interpersonal skills
• Sales-driven mindset with the ability to influence outcomes
• High level of persistence and follow-through
• Ability to remain composed and professional in challenging conversations
• Strong sense of urgency and accountability

Key Success Factors

• Effectively managing and navigating challenging or di

  All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.