RESPONSIBILITIES
- Load planning
- Ensure all DOT safety rules and hours of service policies are followed
- Facilitate driver home time needs and requirements
- Communicate all customer requirements
- Manage drivers for on-time deliveries
- Process drivers load information and paperwork for payroll and billing functions
- Update billing requirements
- Process lumper requests
- Route and guide drivers on approved roads
- Update directions on customers loads
- Equipment management
- Coordinate vehicle maintenance appointments
- Maximize company asset utilization
- Manage driver and customer retention
- Direct and manage drivers to approved fuelling locations and mange Comdata fuel card maintenance
- Manage and issue cash advances for roads expenses as needed
EDUCATION AND EXPERIENCE
- 2 years previous transportation experience
- Computer skills, typing, AS400, excel, word
KNOWLEDGE, SKILLS, AND ABILITIES
- Dispatch experience
- Customer service
- Interpersonal skills
- DOT rules and regulations
- Mapping and routing
SUPERVISORY RESPONSIBILITIES
Direct: Responsible for 40-60 drivers
Indirect: None
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
- To perform this job successfully, the physical demands listed are representative of those that must be met by an employee
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- While performing the duties of this job:
- The employee must be able to remain in a stationary position 50% of the time whether that be sitting or standing
- The employee must be able to use fingers to constantly operate a computer or other type of office equipment
- The employee in this position must be able to regularly walk
- The employees must be able to use hands to handle and feel
- The employee must be able to reach with both hands and arms
- The employee must be able to visually detect, perceive, or recognize in near and far distances
- The employee must be able to converse or convey with other individuals
- The employee may occasionally be required to crouch
- The employee may occasionally lift/carry items as heavy as 25 pounds
JOB COMPETENCIES
- Ethics/ Integrity/ Trust
- Attitude and Commitment
- Diversity
- Customer Service
- Company Engagement
- Quality
- Cost Consciousness
- Teamwork
- Decision Making
- Planning/ Organizing
- Cost Consciousness
- Problem Solving
Other
- Responsible for monitoring, record keeping and taking appropriate actions for specific Food Safety Plan and Food Quality Plan and pre requisite program requirements
- Responsible to report food safety and quality issues to management
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