AccuAir Heating & Cooling is a Family-Owned and operated Heating and Air Conditioning Company. We are looking for a goal-minded individual to assist our technicians, customers, and office. This role will focus on answering phones, scheduling, and office administrative tasks. Must have a great "can do" attitude. If you have experience offering ABSOLUTE CUSTOMER SATISFACTION, we want you to be a part of our team, please apply now!Pay Scale: $19.00 - $25.00 plus Benefits, depending on skillsetBenefits: Medical and Dental (100% for employee), Paid Holidays, Paid Vacation, 401k with company match, and Sick Leave (earned at 1 hour per 30 hours worked, not to exceed 40 hours)FLSA Status: Non-ExemptWork Hours: 8:00 am - 5:00 pm, Monday through Friday, some overtime as neededPrimary Job Function: To assist with all incoming phone calls, and manage the day-to-day scheduling operations. Responsible for the creation of department job files, daily/weekly/monthly reporting, contacting clients regarding scheduling issues, and scheduling subcontractors and inspections. Responsible for coordinating communication between service technicians, installers, field supervisors, customers, vendors, and the office. Required Qualifications:Impeccable customer service skillsAbility to multi-task within a fast-paced environmentGeographical knowledge of sales area or map reading skills3+ years of office experienceHigh school diploma or general education degree (GED)Regular and Reliable AttendanceQualifications Desired:Some dispatching experience within a service-related industryExcellent verbal skillsProfessional phone skillsStrong interpersonal skillsEnergetic personalityWell-organized and able to work independentlyWorking knowledge of GPS and mapping softwareBi-Lingual preferred (Spanish)***NO PHONE CALLS OR IN OFFICE INQUIRIES ABOUT THIS POSITION. ALL CANDIDATES MUST APPLY ONLINE ***Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.