Dispatcher / Opportunity Manager

    Highlights

    Your hero responsibilities will include: Managing and optimizing the daily technician schedule Communicating with technicians throughout the day to adjust jobs and priorities Coordinating incoming service calls and ensuring efficient dispatching Monitoring call flow and technician progress to keep the day running smoothly Supporting technicians so they can focus on delivering heroic service to customers Working closely with the team to ensure every customer experience is a great one . Benefits include: Competitive hourly pay with bonus opportunities Health & Dental Insurance Company Matching IRA PTO after 90 days Paid holidays Paid birthday off Paid training and professional development Fun company events and team culture Ready to Run the Command Center?

    Numbers & Facts

    LocationSandwich, Illinois
    Websitehttps://www.JustInTimeHeroes.com

    Description

    Benefits:
    • 401(k) matching
    • Bonus based on performance
    • Company parties
    • Competitive salary
    • Dental insurance
    • Employee discounts
    • Free uniforms
    • Health insurance
    • Opportunity for advancement
    • Paid time off
    • Profit sharing
    • Training & development
    • Vision insurance
    • Wellness resources
    Join the Just In Time Home Service Heroes

    Do you love solving puzzles, thinking on your feet, and keeping everything running smoothly?
    At Just In Time Heating, Air Conditioning & Plumbing, our Dispatchers are the command center behind every successful service call. You help guide our Home Service Heroes into action, making sure the right technician gets to the right home at the right time.
     
    When customers need help with heating, cooling, or plumbing, you help orchestrate the rescue.
    If you enjoy problem solving, communication, and fast-paced teamwork, this could be the perfect role for you.
    Your Mission
     
    As a Dispatcher / Opportunity Manager, you will be responsible for coordinating our field technicians and managing the daily service schedule to ensure our customers receive the prompt, professional service they deserve.
    Your hero responsibilities will include:
    Managing and optimizing the daily technician schedule
    Communicating with technicians throughout the day to adjust jobs and priorities
    Coordinating incoming service calls and ensuring efficient dispatching
    Monitoring call flow and technician progress to keep the day running smoothly
    Supporting technicians so they can focus on delivering heroic service to customers
    Working closely with the team to ensure every customer experience is a great one

    The Superpowers We're Looking For
      Motivation & Drive – attentive to technicians, scheduling, and constant changes throughout the day
    Flexibility & Problem Solving – able to quickly adapt and find solutions when schedules shift
    Reliability – dependable and punctual so the team can count on you
    Organization & Time Management – able to juggle multiple calls, schedules, and priorities at once
    Disciplined Workflow – able to follow company processes and systems
    Team Player – communicates well and contributes to a positive team environment
    Resourceful Problem Solver – able to locate answers using company tools, training materials, and internal resources before escalating questions to teammates
    Experience That Helps
     
    Experience in the trades is not required — we’re happy to train the right person.
    Helpful skills include:
    Microsoft Office and professional email communication
      Strong typing and computer navigation skills
      Experience with ServiceTitan or QuickBooks is a plus
    Why Join the Just In Time Heroes?
     
    Just In Time Heating, Air Conditioning & Plumbing is a locally owned and growing company with a team that truly supports each other. We believe work should be productive, rewarding, and even fun.
    Benefits include:
    Competitive hourly pay with bonus opportunities
    Health & Dental Insurance
    Company Matching IRA
    PTO after 90 days
    Paid holidays
    Paid birthday off
    Paid training and professional development
    Fun company events and team culture
    Ready to Run the Command Center?
     
    If you enjoy solving puzzles, managing moving parts, and helping a team of Home Service Heroes deliver incredible service to the community, we’d love to meet you.
    Apply today and help us keep our heroes saving the day — Just In Time.
    Compensation: $15.00 - $20.00 per hour




    Similar Jobs

    See more jobs