Dispatcher

Overview

Dispatcher - Truss Manufacturing

Job Summary:

The Dispatcher is responsible for coordinating the daily delivery schedule of roof and floor trusses, ensuring products are delivered safely, on time, and efficiently. This role communicates with drivers, production, customers, and field personnel to optimize routes, resolve delivery issues, and maintain accurate shipping records.

Key Responsibilities:

• Schedule and dispatch deliveries based on production and customer needs.
• Coordinate with drivers, production teams, and customers to ensure timely deliveries.
• Monitor delivery progress and communicate schedule changes as needed.
• Prepare and maintain shipping documents and delivery records.
• Optimize delivery routes to improve efficiency and reduce costs.
• Respond to delivery issues and provide timely solutions.
• Ensure compliance with company safety policies and transportation regulations.

Qualifications:

• High school diploma or equivalent.
• Previous dispatch, logistics, transportation, or customer service experience preferred.
• Strong organizational, communication, and problem-solving skills.
• Proficient with computers and dispatch/logistics software.
• Ability to work in a fast-paced environment and manage multiple priorities simultaneously.

What We Offer:

• Paid training and real career advancement
• Full benefits after 60 days: medical, dental, vision
• Paid vacation, sick time, and holidays
• 401(k) with company match + profit sharing
• Monthly performance bonuses
• Employee discounts across national brands
• A family- and woman-owned company with nationwide growth opportunities

Wage: Starting at $20/hr but negotiable based on experience

Responsibilities

Schedule routing of area/market delivery equipment to reduce delivery expense & increase efficiency

Coordinate delivery times and total hours for load building, checking and staging

Prepare delivery analyses to improve delivery efficiency

Maintain accurate records of all deliveries, addresses, time of

Miscellaneous duties as required

Qualifications

Order Processing Systems

Internet Software

Inventory Software

Routing Software

Respond to common inquiries or complaints from customers

Ability to read and comprehend documents (i.e. policy and procedure manuals); write routine reports and correspondence; speak/present in front of a small group.

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form; deal with problems involving several concrete variables in standardized situations.