Job Description Summary As a Dispatcher, you will coordinate and ensure the timely and accurate dispatch of rental equipment and tools to customers. Talon Recruiting has partnered with a National leader in rental, sales and distribution of industrial and commercial heavy equipment.
Numbers & Facts
Location
Asheville, North Carolina
Salary
$60,000–$70,000 Per Year
Description
Talon Recruiting has partnered with a National leader in rental, sales and distribution of industrial and commercial heavy equipment. We are looking for a Dispatcher for their Asheville, NC location. Job Description Summary As a Dispatcher, you will coordinate and ensure the timely and accurate dispatch of rental equipment and tools to customers. This position also involves handling customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and the Company. You will be responsible for following standard operating procedures. DUTIES & RESPONSIBILITIES Create and monitor driver's schedules Create and monitor receipt and delivery schedules for company equipment Review daily and weekly driver logs in accordance with company and DOT standards Perform daily truck inspections in accordance with company and DOT standards Work closely with other store locations in order to assist them in meeting their customer’s equipment needs Report problems to supervisor in a timely and accurate manner and follow-up to ensure problem resolution Provide adequate feedback to the Counter and Service Departments regarding the timely delivery and receipt of equipment Ability to multi-task, make swift changes and handle multiple demands in a fast-paced environment Perform other duties as assigned by the manager QUALIFICATIONS College degree (bachelor or associates) preferred Working knowledge of DOT Federal Motor Carrier Safety Regulations Customer Service & Dispatch training, a plus 2+ years of experience with applications of various construction/industrial equipment Working knowledge of the delivery area Ability to lift, bend, stoop, squat, reach, crouch, and kneel, as well as ability to sit or stand for long periods of time Compensation:$60K – 70K+ DOE Generous vacation policy Comprehensive Medical, Dental, Vision, LTD, STD 401(k) plan