Dispatcher, G109, Sheriffs Department
Salary
$19.77 Hourly
Location
1002 Farragut St., Laredo, TX
Job Type
Full-Time
Job Number
FY25-00359
Department
Sheriffs Department
Opening Date
09/17/2026
Closing Date
9/22/2026 11:59 PM Central
- Description
- Benefits
- Questions
Job Summary
This position receives and processes 911 calls, coordinates emergency dispatch services, and communicates with other agencies to ensure an appropriate response to emergencies.
Major Duties
- Monitors radio communications and maintains contact with all units while on assignment, and monitors unit safety status and locations.
- Receives and processes 911 emergency and non-emergency calls and determines the nature and location of emergencies.
- Provides guidance and assistance to victims and victims' families during emergencies.
- Operates the Computer Aided Dispatch (CAD) system to enter, update, and retrieve information.
- Receives and processes vehicle registration requests, driving records, and warrant information.
- Enters, modifies, cancels, and clears warrants.
- Monitors assigned building surveillance systems.
- Monitors gate operations to ensure authorized access.
- Performs any other duties as assigned.
Knowledge, Skills, and Abilities
- Knowledge of relevant federal and state laws and local ordinances.
- Knowledge of county and department policies and procedures.
- Knowledge of National Crime Information Center (NCIC) procedures, policies, and rules.
- Knowledge of streets and roads within Webb County.
- Knowledge of fire and Emergency Medical Service (EMS) dispatch procedures.
- Skill in effectively operating telephones, radios, and computer systems in stressful situations.
- Skill in planning, organizing, analyzing, decision-making, and problem-solving.
- Skill in public and interpersonal relations.
- Skill in dealing professionally and effectively with individuals experiencing a range of emotions.
- Skill in preparing correspondence and administrative reports.
- Ability to multitask effectively.
- Ability to communicate orally and in writing in the English language and orally in the Spanish language.
Minimum Qualifications
- Must have a high school diploma or GED from an accredited institution.
- Must have at least one ( 1 ) year of work experience.
Supplemental Information
Complexity/Scope of Work
- The work consists of related dispatch duties. The need to respond to emergencies contributes to the positions complexity.
- This position dispatches personnel in response to emergency and non-emergency calls for service. Successful performance contributes to the departments efficient and effective response to emergencies.
Physical Demands/Work Environment
Occasionally
Moving oneself in different positions to accomplish tasks in various environments, including tight and confined spaces.
Adjusting or moving objects up to 25 pounds in all directions.
Driving a County vehicle or a personal vehicle for County business.
Working in low temperatures.
Working in high temperatures.
Working in noisy environments.
Light work that includes carrying objects up to 20 pounds.
Medium work that includes carrying objects up to 50 pounds.
Constantly
Remaining in a stationary position, often standing or sitting for prolonged periods.
Moving to accomplish tasks or moving from one worksite to another.
Communicating with others to exchange information.
Repeating motions that may include the use of wrists, hands, and/or fingers.
Assessing the accuracy, neatness, and thoroughness of the work assigned.
Sedentary work that primarily involves sitting and/or standing.
Other Requirements/Information
- Must possess a valid and current Texas Drivers License.
- The Webb County Drug and Alcohol Policy applies to this position. Pre-employment drug and alcohol testing, a Motor Vehicle Record (MVR) check, and a criminal background check are required.
- This position is covered by Civil Service; therefore, is subject to the Civil Service Rules and Regulations in addition to all other Webb County policies.
Valid Texas Driver's License*
- If the applicant holds an out-of-state license, a State of Texas Driver's License must be obtained prior to employment.
Webb County provides a variety of benefits available to employees.
Please visit the Risk Management website for more details.
https://www.webbcountytx.gov/RiskManagement/EmployeeBenefits/
The following list of benefits is offered only to benefits-eligible employees in Full-Time positions:
Medical Insurance
Dental Insurance
Vision Insurance
Wellness Program
Life Insurance
Ancillary products
Employee Assistance Program*
Employee Clinic*
Vacation and sick leave
Accrual rates increase based on years of service
Sixteen (16) County-observed holidays and four (4) personal holidays
Retirement benefits (TCDRS)
Available to ALL employees
Available to Permanent Part-Time employees
01
What is your highest level of education?
- Less than High School
- High School Diploma or G.E.D. equivalent
- Some College Hours
- Vocational Certificate
- Associates Degree
- Bachelors Degree
- Masters Degree
- Doctoral Degree or higher
02
Do you have at least one ( 1 ) year of work experience?
03
Do you possess a valid and current Texas Drivers License or an out-of-state drivers license?
- Yes, I have a valid and current Texas Drivers License or an out-of-state drivers license.
- No, I do not have a valid or current Texas Drivers License or an out-of-state drivers license.
04
Please confirm your understanding that if selected as a final candidate for this position, you will be required to provide a high school diploma, a GED certificate, college transcript from an accredited institution, and/or other documentation of achievement (whichever is applicable) prior to being hired. (We highly recommend you begin obtaining documentation to avoid delays in the hiring process if applicable)
- Yes, I understand this requirement and would be able to provide required documentation prior to hire.
- No, I would not be able to provide required documentation.
Required Question
Employer Webb County (TX)
Address 1110 Washington Street
Suite 204
Laredo, Texas, 78040