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Dispatcher

One Hour Heating & Air Conditioning

  • Fort Worth, Texas
  • 30+ days ago

    Highlights

    Responsibilities: Manage the dispatch board to keep field personnel on the move, servicing client & generating revenue Notify clients ahead of time without fail if we will not arrive in the specified time window Communicate with Parts & Purchasing department to help arrange efficient delivery of parts and scheduling of return visits Debrief with field staff upon the completion of a job Make sure all invoice and job notes are accurate and updated Apply if: ️You choose your words well ️Willing to learn our Hufsey Home Services way ️You are a master of ownership ️Self-motivated and customer focused You Shouldn’t Apply If: You don't like talking to people - Tone matters! You feel overwhelmed in a fast paced environment Being organized is a struggle You don't believe communication is key You are not likely to follow what you were taught and apply it with enthusiasm Basic Requirements: Treat others the way you want to be treated Be a TEAM player - we win and lose as a team Strong written and verbal communication skills Strong active listening skills Professional appearance Ability to multi-task, prioritize, and manage time effectively Comfortable with computer systems and software Interview Process: Our interview process is not long, but it’s thorough.

    Numbers & Facts

    LocationFort Worth, Texas
    IndustryConstruction - Residential & Commercial/Office
    Company Size50 to 99 employees
    Websitehttp://www.OneHourMAGIC.com

    Description

    Benefits:
    • 401(k)
    • 401(k) matching
    • Company parties
    • Dental insurance
    • Employee discounts
    • Flexible schedule
    • Health insurance
    • Opportunity for advancement
    • Paid time off
    • Training & development
    • Vision insurance
    Hi, I'm Dustin Hufsey, President of One Hour Air Conditioning & Heating, Benjamin Franklin Plumbing & Buffalo Electric. Thanks for being here!
    We are Hufsey Home Services, proudly serving our clients across 5 locations and 3 states. We are a part of a growing successful franchise system known as Authority Brands. 
    One Hour Air Conditioning & Heating
    DFW, TX
    Mohave County, AZ
    Prescott, AZ
    Phoenix, AZ 
    Benjamin Franklin Plumbing
    Mohave County, AZ
    Prescott, AZ
    Las Vegas, NV
    Buffalo Electric
    DFW, TX
     
    If you are a Dispatcher with experience or an aspiring Dispatcher, get ready to join the best team out there! We want to see you grow and achieve your career goals. We make sure our staff has ongoing training, support and comradery. We are ALWAYS looking for A players to join our team! 
     
    Responsibilities:
    Manage the dispatch board to keep field personnel on the move, servicing client & generating revenue
    Notify clients ahead of time without fail if we will not arrive in the specified time window
    Communicate with Parts & Purchasing department to help arrange efficient delivery of parts and scheduling of return visits
    Debrief with field staff upon the completion of a job
    Make sure all invoice and job notes are accurate and updated
     
    Apply if:
    ️You choose your words well
    ️Willing to learn our Hufsey Home Services way
    ️You are a master of ownership
    ️Self-motivated and customer focused
     
    You Shouldn’t Apply If:
    You don't like talking to people - Tone matters!
    You feel overwhelmed in a fast paced environment
    Being organized is a struggle
    You don't believe communication is key
    You are not likely to follow what you were taught  and apply it with enthusiasm
     
    Basic Requirements:
    Treat others the way you want to be treated
    Be a TEAM player - we win and lose as a team
    Strong written and verbal communication skills
    Strong active listening skills 
    Professional appearance
    Ability to multi-task, prioritize, and manage time effectively
    Comfortable with computer systems and software
     
    Interview Process:
    Our interview process is not long, but it’s thorough. We want to make sure that each person who joins the team is the right fit. And that we are the right fit for you!
    After we review your application, you will be contacted for an interview with the Hiring Manager. Plan on approximately 60 minutes.
     
    We can't wait to meet you!
    Compensation: $17.00 - $30.00 per hour




    Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits.  All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.

    About Company

    Please read our story at http://www.onehourmagic.com/we-believe/our-story/ We believe in… heart and excellence. We believe your life is BETTER when you’re more comfortable. We believe if we miss our narrow appointment window for ANY reason, you don’t pay a DIME for our service. We believe in service till 10pm, because we think we should be available when it’s convenient for YOU, not the other way around. We believe in Super Sealing your air ducts, so you air condition your HOME, not your attic. We believe happy employees MAKE happy customers. We believe that when you give people choices, they’ll make the best decision for themselves. We believe you should NEVER be uncomfortable in your own home. We believe our Comfort Club’s annual maintenance, 24 hour guaranteed service and 30% off repairs for $19.95 a month gives you WAY more than what you pay for. We believe if you don’t love great movie quotes, then frankly my dear, we don’t give a damn. We believe what YOU say about us is our best advertisement. We believe that without HEART, there can be no EXCELLENCE.

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