Dispatcher

Proficient Auto Logistics

Flint, Michigan
1 day ago

Highlights

Comprised of nine operating companies organized into two regions and supported by over 1,650 logistics professionals, we deliver seamless national coverage, while maintaining the flexibility to meet local demands. Job Summary The Dispatcher is responsible to coordinate professional Auto Haulers across the region with accuracy, courtesy, and superb service, which allows both the driver and company to maximize their revenue and earnings potential.

Numbers & Facts

Location	Flint, Michigan
Website	https://proficientautologistics.com

Description

About Proficient Auto Logistics

Proficient Auto Logistics (PAL) is a trusted national leader in finished vehicle transport. With an operating fleet of over 1,350 trucks, we ship more than four million units annually across the U.S. and Canada – safely, efficiently, and with customer service standards at the forefront. We’re a key partner for 100% of global OEMs who serve the domestic market, including dealerships, auctions, fleet providers, and EV manufacturers.

Job Summary

The Dispatcher is responsible to coordinate professional Auto Haulers across the region with accuracy, courtesy, and superb service, which allows both the driver and company to maximize their revenue and earnings potential.

Essential Duties and Responsibilities

Plan, coordinate and manage loads in an efficient and cost-effective manner
Serve as first point of contact for Auto Haulers and manage all aspects of the dispatch process which ranges from load assignment to delivery and any issues that may arise during the process
Maintain a constant line of communication and positive professional relationships with internal and external customers
Monitor all driver’s daily activities and current orders to confirm accurate pick-up and delivery and prepare the driver’s daily deliveries in accordance with customer requirements
Troubleshoot and resolve issues effectively and professionally
All other tasks as assigned

Requirements

High School Diploma and two or more years of related experience; college degree preferred
Knowledge of FMCSA and DOT regulations
Intermediate proficiency in Microsoft Word, Excel, Outlook, and Internet
Effective listening and strong oral, electronic and verbal communications skills
Excellent customer service and resolution skills
Relationship building skills
Ability to identify unscheduled opportunities and make decisions which benefit both the driver and the company
Highly organized and detail oriented
Ability to multi-task and prioritize work in a fast-paced environment and handle moderate stress environment

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.