Dispatcher

This is a fast-paced position that requires strong communication skills, good judgment, and the ability to handle multiple calls and drivers at the same time. Previous dispatching, towing, automotive, or customer service experience is preferred, but we are willing to consider the right person.

Benefits:

• 401(k)
• Employee discounts

Wrecker / Towing Dispatcher – Now Hiring


Bosco’s Automotive is looking for a reliable and organized Wrecker Dispatcher to join our towing department in Enfield, CT.


This is a fast-paced position that requires strong communication skills, good judgment, and the ability to handle multiple calls and drivers at the same time.


Job responsibilities include:

• Answering incoming towing and roadside assistance calls
  
  
• Dispatching drivers and assigning calls efficiently
  
  
• Coordinating police, accident, roadside, and private towing calls
  
  
• Communicating with customers, drivers, police departments, and staff
  
  
• Entering and maintaining accurate call and vehicle information
  
  
• Monitoring active calls and keeping drivers updated
  
  
• Providing professional customer service
  
  

What we are looking for:

• Dependable and punctual
  
  
• Strong phone and communication skills
  
  
• Comfortable working with computers
  
  
• Able to stay calm and organized in a busy environment
  
  
• Able to multitask and make quick decisions
  
  
• Previous dispatching, towing, automotive, or customer service experience is preferred, but we are willing to consider the right person
  
  

Apply online through this job posting or apply in person at:


Bosco’s Automotive
4 Simon Road, Enfield, CT
contact Fran@boscosautomotive.com