Dispatch Coordinator – 24/7 Operations
Arizona Incident Response LLC | Phoenix, AZ
Ready to be the heartbeat of a premier towing operation?
Arizona Incident Response LLC is a leading mid-sized recovery firm serving the Phoenix metro area. We aren't just moving cars; we are critical partners to Law Enforcement, Municipalities, and the growing Electric/Autonomous Vehicle sector. We are looking for a sharp, local geography expert to join our fast-paced dispatch team.
The Role: Impact & Responsibility
As a Dispatcher, you are the "air traffic control" for our fleet. You’ll manage high-pressure situations with calm precision, ensuring our drivers are safe and our customers—from stranded motorists to fleet managers—receive elite service.
Key Outcomes:
- Strategic Logistics: Coordinate driver routes and equipment deployment using Towbook and Google Maps.
- Tech-Forward Dispatching: Manage real-time data entry and driver communication with 100% accuracy.
- Expert Communication: Act as the primary liaison between law enforcement, fleet customers, and our field team.
What You Bring to the Team
- Local Expertise: Deep knowledge of Phoenix streets, freeways, and city address systems. (You don't need a map for the basics).
- Experience: 2+ years of professional dispatching (Towing experience highly preferred).
- Reliability: Our customers depend on us 24/7. You must be available for night and weekend shifts.
- The Essentials: Basic math skills, clear verbal communication, and the ability to pass a background check/drug screening.
Why Arizona Incident Response LLC?
We take care of the people who take care of our city.
- Comprehensive Health: Full Dental, Vision, and Medical coverage.
- Immediate Security: A $25,000 Life Insurance policy starting on your very first day.
- Growth: Work with cutting-edge tech in the EV and Autonomous vehicle recovery space.
- Compensation is based on experience