Job description
The primary responsibilities of the Dispatcher is to take calls and organize the daily dispatch of Sales/Service technicians and comfort specialists for the company, working to achieve a fuel and time efficient route.
The ideal candidate would be experienced in dispatching in Residential plumbing, electrical, or HVAC industries.
.Requirements:
- Positive attitude
- Ability to multitask
- Professional phone demeanor
- Excellent verbal communication
- Professional appearance
- Demonstrate the ability to follow operational procedures
- Strong customer service orientation
- Effective organizational and communication skills
- Excellent written communication
- An ability to function well as part of a team
- Diligent attention to detail
- Ability to type 50+WPM
- Ability to learn new software
Preferred but no Required:
- Service Titan experience
- MS Word, MS Excel
Benefits:
We invest in the whole you — your health, your family, and your future. When you join us, you're not just getting a job — you're gaining a benefits package designed to support you at every stage of life.
- Medical Insurance: Comprehensive medical coverage with four plan options to fit every need and budget, including an HSA-eligible high-deductible plan and an FSA.
- Dental Insurance: Dental coverage with low weekly premiums.
- Vision Insurance: Vision coverage with low weekly premiums.
- Basic Life and AD&D Insurance: Company-paid basic Life and AD&D insurance.
- Long-Term Disability: Company-paid Basic Long-Term Disability coverage.
- Short-Term Disability: Optional Voluntary Short-Term Disability coverage.
- Additional Life Insurance: Optional additional life insurance coverage available.
- Retirement Plan: Traditional 401(k) and Roth 401(k) options with company match!
- Supplemental Health Plans: Including Accident, Critical Illness, and Hospital Indemnity Insurance, plus disability resource services, travel and beneficiary support services, pet health insurance, and PerkSpot — an exclusive employee discount program.
- PTO and Paid Holidays Available