Dispatch Scheduler

Job Overview

The Dispatch Scheduler coordinates technicians, inspectors, and service routes to ensure efficient daily operations. This role optimizes schedules, minimizes downtime, and ensures timely service delivery.

Key Responsibilities

• Create and manage daily and weekly schedules for field staff
  
• Coordinate routes to maximize efficiency and coverage
  
• Communicate schedule changes and urgent updates in real time
  
• Monitor technician availability, job progress, and completion status
  
• Handle last-minute adjustments with accuracy and professionalism
  
• Maintain accurate scheduling and dispatch records
  
• Collaborate with client care and operations teams
  

Requirements

Qualifications & Requirements

• 2+ years of dispatch, scheduling, or logistics experience
  
• Strong organizational and time-management skills
  
• Ability to prioritize and problem-solve under pressure
  
• Proficiency in scheduling software and communication tools
  
• Excellent verbal and written communication skills
  
• Experience in home services, inspections, or field operations preferred