Dispatch Launch Coordinator

Role Objectives: This position schedules and dispatches workers, work crews, equipment, and/or service vessels for conveyance of materials or freight or service or emergency needs, transmit assignment and track operations in progress. Worker is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading, as well as peripheral vision, depth perception, and ability to adjust focus.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

 Role Objectives: This position schedules and dispatches workers, work crews, equipment, and/or service vessels for conveyance of materials or freight or service or emergency needs, transmit assignment and track operations in progress. Clear communication, and documentation with customers and management 

 
Key Responsibilities: 

• Submit service quotes to customers professionally and in a timely manner, according to company protocol. 
• Task appropriate equipment and personnel, utilizing correct launch boat, crew, and location for each job. 
• Utilize available equipment and programs (Ship Tracks/ Marine Traffic/ Ship Finder) to track vessel movements. 
• Relay orders, messages, and information to/or from work crews, supervisors, accounting, and field personnel using computers,     telephones and two-way radios. 
• Schedule and dispatch people and vessels to appropriate locations according to customer requests, specifications, or needs. 
•  Record and maintain files and records of customer requests, work performed, expenses, inventory, and other dispatch related information for dispatch and accounting. 
• Support/coordinate overall process for products. 
•  Ensure a clean and orderly work area at the end of each shift. 
•  Coordination with suppliers/vendors to make purchasing decision. 
• Other duties and special projects as assigned. 

  Knowledge/Skill Requirements: ·       

• Computer literacy       
• Valid Driver’s License       
• Ability to acquire a TWIC within 60 days 
• Time Management     
• Service Orientation 
• Organization 
•  Multi- Task

 
Education/Experience: 

• High school Graduate 
• 1-2 related experience 
• Ability to obtain a TWIC card required 

 
Physical Requirements: 

•   Must be able to lift and carry equipment and supplies weighing up to 10 pounds. 
•   Requires repetitive motion, hearing, talking, grasping, sitting, bend, stoop and reach. 
•   Worker is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading, as well as peripheral vision, depth perception, and ability to adjust focus. 
• The worker is not subject to adverse environmental conditions as work is performed in an office. 

 
Working Conditions: 

•   Nearly always work indoors. 
•   Work near others, usually within a few feet 
•    May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment. 
•    Requires repetitive motion including but not limited to talking, grasping, pointing, and sitting.