Disney's Hilton Head Island Resort Front Desk Full-Time

Job Summary:

Do you love greeting and welcoming Guests? Does helping people come naturally to you? Are you someone who takes pride in paying attention to the details and creating a great Guest experience?

If you're nodding your head, then a Full-Time Resort Front Desk role at Disney's Hilton Head Island Resort might be the perfect opportunity for you!

Our Front Desk Cast Members play an important role in creating memorable experiences for our Guests-from welcoming them to the Resort to helping make their stay as magical and seamless as possible.

Because Disney's Hilton Head Island Resort is open seven days a week, candidates must have availability to work days, evenings, and weekends.

Starting Rate: $20.00 per hour

If you enjoy helping others, creating meaningful Guest experiences, and being part of a team that brings Disney magic to life, we'd love to hear from you!

Responsibilities:

While the role includes everyday responsibilities such as operating a computer and hotel check-in system, handling cash, and performing light cleaning, one of the most important parts of the job is delivering the "Disney Difference."

Our Cast Members are fully trained to provide knowledgeable, personalized information about all aspects of the resort, helping Guests make the most of their stay and create memorable vacation experiences.

It takes a special kind of person to do this well! A friendly demeanor, positive attitude, attention to detail, and a sincere desire to help others are essential to creating the warm, welcoming experience our Guests expect.

Basic Qualifications:

Here is what you will need to be successful in the job:

• You must be at least 18 years old.
• The ability to stand for prolonged periods of time, up to eight hours, is required. Some heavy lifting may also be required.
• This is a Full-time position requiring full availability five days per week, including days, evenings, weekends, and holidays.
• You must be fully available to work national and state holidays, as the resort operates seven days a week.

Preferred Qualifications:

It would be helpful if you also have:

• Ability to speak a language other than English
• Previous Front Desk or Guest Services experience
• Strong communication and interpersonal skills
• A passion for creating a welcoming and positive Guest experience

Additional Information:

Our hourly Full-time Cast Members enjoy a broad and valuable range of benefits as part of the Disney family! If you join our team, you can look forward to a variety of perks and opportunities, including:

• Disney Aspire - An education program that covers 100% of tuition at participating network schools.
• Discounted meals - Enjoy discounted meals during your work shifts.
• Local dining discounts - Take advantage of discounts at select Hilton Head Island eateries, including New York City Pizza, Giuseppe's, and Scott's Fish Market.
• Complimentary theme park admission - Full-time and part-time Cast Members receive complimentary theme park admission after two weeks of employment.
• Merchandise discounts - Enjoy discounts on merchandise at Disney's Hilton Head Island Resort and Walt Disney World Resort.

The starting rate for this position is $20.00 per hour.

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About Disney Vacation Club:

Disney Vacation Club is a leader in vacation ownership and provides families the flexibility to personalize their vacation experiences as their vacation interests change over time. Disney Vacation Club cast members help bring touches of Disney magic to members and guests who stay at any one of 14 Disney Vacation Club destinations, including Walt Disney World Resort; Disneyland Resort; Hilton Head Island, South Carolina and Vero Beach, Florida.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Vacation Club Management, LLC, which is part of a business we call Disney Vacation Club.

Disney Vacation Club Management, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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