Behind every well-executed culinary experience is a stewarding operation that is prepared, organized, and held to a high standard. As the Stewarding Supervisor, you provide the hands-on leadership that keeps kitchens, banquet operations, and culinary teams equipped to perform at their best. You guide stewards, dishwashers, pot room associates, floor runners, and night-cleaning teams while balancing sanitation, supply readiness, service support, and associate performance. Your leadership assists in creating the consistency and readiness that set the scene for exceptional culinary experiences to unfold seamlessly.
What You Will Create
- A clean, sanitary, and service-ready culinary environment by setting clear standards for dishwashing, pot washing, kitchen areas, storage spaces, and stewarding operations
- Reliable support for culinary and banquet teams by coordinating stewards and floor runners so china, glassware, silverware, equipment, food, and other service needs are prepared and delivered where they are needed, when they are needed
- An efficient stewarding operation by organizing daily assignments, monitoring performance, managing supplies, and reducing waste, loss, and unnecessary resource use
- A confident and capable team by providing direction, reinforcing standards, and developing practical training around stewarding procedures, sanitation, and the safe use of chemicals and cleaning products
- Consistent readiness for daily service and special events by anticipating supply needs, maintaining appropriate inventory, preparing service equipment, and ensuring culinary and banquet areas have what they need to succeed
- Stronger culinary execution through hands-on support when needed, including assisting chefs with meal plating and stepping in wherever operational demands require
- A culture of accountability and teamwork by communicating expectations clearly, responding to changing priorities with composure, and helping associates understand the importance of their contribution to the larger culinary operation
What You Can Expect
- A highly active leadership role at the center of daily culinary, banquet, and stewarding operations
- Regular movement between kitchens, storage areas, service locations, and stewarding stations while balancing supervision with hands-on support
- Close collaboration with stewards, chefs, banquet teams, culinary leadership, and other resort departments
- A fast-paced environment where service volume, events, and operational priorities can shift quickly
- Opportunities to develop associates, strengthen operational standards, and build leadership expertise within a luxury hospitality environment
- A physically demanding role requiring sustained energy, attention to detail, and active engagement throughout the shift
- A flexible schedule that may include nights, weekends, and holidays
What You Bring
- A practical, hands-on leadership style with the confidence to provide direction while remaining approachable and supportive
- A strong sense of ownership, accountability, and follow-through, particularly when maintaining standards in a fast-moving environment
- The ability to anticipate operational needs, recognize details others may overlook, and respond thoughtfully when priorities change
- Strong communication and teamwork skills, with an appreciation for how stewarding supports every part of the culinary experience
- Composure and sound judgment when balancing multiple demands, service pressures, and associate needs
- Energy, dependability, and pride in creating a clean, organized, and efficient operation
- A genuine interest in developing others and contributing to a high-performing hospitality team
Qualifications
- Previous stewarding, kitchen, culinary, hospitality, or related operational experience preferred
- Supervisory or team-lead experience preferred, with demonstrated ability to provide direction, reinforce standards, and support associate development
- Ability to communicate effectively in English and work collaboratively with culinary, banquet, and resort teams
- Ability to follow established procedures and safely use cleaning chemicals, equipment, and other tools associated with stewarding operations
- Ability to work a flexible schedule, including nights, weekends, and holidays
- Ability to meet the physical demands of an active stewarding operation and remain engaged throughout the scheduled shift
- Ability to report to work on time in a clean uniform with name tag and maintain appearance according to Nemacolin standards
Additional Information
This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities associated with this position. Responsibilities may change or be assigned as needed to support operational excellence, business needs, and exceptional guest service standards.
Begin a Meaningful Career at Nemacolin
At Nemacolin resort in Pennsylvania's Laurel Highlands, foundational roles form the heart of the guest experience and the beginning of many long-term careers. Each day brings the opportunity to learn new skills, build confidence, and contribute to a team that values hard work, kindness, and pride in service. Whether entering hospitality for the first time or continuing a professional journey, the environment encourages growth, connection, and steady advancement.
Associate team members from a wide range of experiences come together to create something exceptional, supported by leaders who provide guidance, recognition, and encouragement along the way. Many leaders within the resort began in hourly roles, building successful careers through dedication, mentorship, and continuous learning.
Growth & Development
- Paid training and structured onboarding
- Hands-on learning and cross-department opportunities
- Clear pathways for advancement and internal promotion
- Recognition through individual and team honors
Benefits & Everyday Perks
- Competitive hourly wages and attractive 401(k) program
- Medical, dental, and vision coverage for eligible associates
- Paid time off and holiday compensation
- Discounted associate meals and uniform services
- Savings across resort dining, retail, spa, and activities
- Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community
A role at Nemacolin opens the door to skill-building, meaningful relationships, and a future shaped through experience and opportunity.
Bring your passion. Grow your career. Create Real Life Magic.
About Nemacolin
A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania's Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience.
Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional.
Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine where this opportunity could take you as part of your own remarkable journey.
(Keywords: Restaurant, Busser, Food Runner, Server Assistant, Food Service, Dishwasher, Customer Service, Pennsylvania, Hotel, Hospitality, Steward, Supervisor)