Discharge Sales Representative (Madison Heights, MI)

 

Since our doors opened in 1989, Reliable Medical has been committed to improving the lives of all who entrust us with their care and those who we entrust to provide it. We strive to be the premier provider of complex mobility solutions and other critical services for customers seeking compassionate care and optimal outcomes. Our mission is to improve the lives of those we serve by providing best in class service to customers, education, product expertise and dedicated partnership to clinicians, and development, career satisfaction and work-life balance to our team members. We aspire to bring our mission to new communities and to reinvest our growth into improving lives, treating one another and our customers, like family. 

 

The Discharge Sales Representative is responsible for expanding market reach and maintaining customer/referral satisfaction within the Durable Medical Equipment industry. This role demands effective communication, industry expertise, and a commitment to ethical conduct. Sales Representatives will play a pivotal role in driving growth, managing client accounts, and ensuring seamless order processing.

 

 • Market Engagement: Develop and execute comprehensive marketing strategies to engage key stakeholders, including nursing homes, hospitals, home health agencies, and memory care facilities. 

• Order Management: Take ownership of the complete order cycle, from initiation fulfillment, ensuring accuracy and efficiency.

 • Client Presentations: Deliver persuasive presentations to secure new business opportunities and introduce referrals to our new products and top-of-the-line service.

 • Industry Expertise: Stay up to date with industry trends, insurance requirements, and regulatory changes that may affect our clients. 

• System Proficiency: Utilize internal tools and systems, such as Parachute, Lazarus, and internal workflows, to optimize processes and increase productivity.

 • Insurance Proficiency: Demonstrate a comprehensive understanding of insurance documentation requirements, our product offerings, and the delivery process. 

 

 • Bachelor’s Degree required. 

 

 • Strong organizational and time management abilities. 

• Proficiency in using internal software and systems.

 • Familiarity with healthcare insurance documentation and requirements. 

• Self-motivated, results-oriented, and driven to exceed targets. 

• Exceptional verbal and non-verbal communication skills. 

 

Physical Requirements 

 • Prolong periods sitting at a desk and working on a computer.

 • Must be able to lift, pull, push, and carry up to 70 pounds at times.

 • Must be able to access all areas of the facility.

 • Hearing, seeing and talking are required for this position.

 

 

 

At Reliable Medical, we prioritize your well-being and growth,

providing benefits that make your career journey both rewarding and fulfilling.

 

 

Reliable Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.