Highlights
Professional services to be provided to meet the discharge planning needs of the patient may include, but are not limited to, case consultation, patient education, resource management, and assistance with discharge planning. The Discharge Planner provides services to patients, families, and others in all hospital areas specific to assignment as applicable, and in accordance with hospital customer service expectations.
Numbers & Facts
| Location | Monterey Park, California |
| Industry | Business Services - Other |
| Company Size | 20 to 49 employees |
| Year Founded | 2005 |
| Website | https://www.healthsourcemso.com/ |
Description
Overview:
JOB SUMMARY:
The Discharge Planner provides services to patients, families, and others in all hospital areas specific to assignment as applicable, and in accordance with hospital customer service expectations. Professional services to be provided to meet the discharge planning needs of the patient may include, but are not limited to, case consultation, patient education, resource management, and assistance with discharge planning.
Responsibilities:Promotes a service culture.
Demonstrates the customer satisfaction standards set for the institution.
Actively participates in ways to prevent customer complaints and dissatisfaction with services.
Focuses attention and actions on what is best for the patient or customer.
Attempts to identify all customer needs and tries to meet and/or exceed expectations.
Interacts with all customers in a caring manner.
Contact with others is polite and proactive.
Promotes a positive teamwork environment.
Creates closure after interactions.
Communicates effectively in a positive, respectful and concise manner.
Qualifications:EDUCATION, EXPERIENCE, TRAINING
High School Diploma
Two years of acute care experience.
BCLS (AHA) certification within 60 days of hire and maintain.
About Company
Health Source MSO, Inc is an organization that provides management and administrative support. Located in the heart of Alhambra, HSMSO started in 2005 with less than 10 employees. Over the past 11 years, we have prospered and now have grown to over 60 employees. We manage over 250,000 members, 7 hospitals, 18 IPAs, and 9 Health Plans. We strive to be the best and our goal is to pay claims accurately and quickly.
Challenging but rewarding jobs await you. We are an equal employment opportunity employer. Join our team today!