Disaster Recovery Case Manager

• Bachelor’s degree with one year of related work experience. A combination of training and experience will be considered. (MSW is preferred.)
• Experience working with specialized populations for emergency assistance, crisis management, care or case coordination, emergency disaster services, houseless, ALICE
  population, offenders, and seniors.
• Must have strong communication skills and an ability to work with diverse cultures.
• Strong leadership style and organizational skills required.
• Commitment to carry out The Salvation Army mission is essential.
• Knowledge of The Salvation Army and Government, State and community resources is helpful.
• Must have personal vehicle and valid Driver’s License

Apply today and help rebuild lives after disaster.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

• Provide recovery case management services to individuals and families impacted by a natural disaster, temporarily residing in community settings, including motels, shared homes, and other housing situations.
• Determine eligibility and assess client disaster-related needs utilizing The Salvation Army Pathway of Hope and disaster case management program criteria, completedisaster intake form(s) and records, provide disaster-related financial assistance, and record disaster-related services according to prescribed unit guidelines, including regular updates to case files, any coordinated network management information system, and other documentation mechanisms
• Implement long-term case management planning services, which will include individualized recovery plans leading to the elimination of disaster-related needs, setting mutually agreeable recovery goals, and regularly monitoring client progress using the Pathway of Hope approach to identify action steps completed, barriers encountered, and outcomes achieved.
• Input client and client-related information (including case notes) into The Salvation Army WellSky social service database. Information will be entered in a timely manner and with accuracy.
• Provide disaster and non-disaster information and referral services; assist clients in understanding the resources available to them; refer clients to resources; facilitate clients' access to the needed resources; and track their participation in these services.
• Assist as a liaison between clients, The Salvation Army, and other agencies when necessary.
• Support client’s spiritual growth by connecting them to pastoral care representative for pastoral care.
• Record direct financial assistance provided to clients. Produce timely and accurate statistical data and reports, in collaboration with the Community Assistance Center Program Services Director and Director of the Community Assistance Center.
• Participate in management team meetings, case consultations, and in-service training sessions as well as any other special work groups or program committees as assigned by the Director of the Community Assistance Center.
• Develop and maintain positive working relations with Salvation Army representatives, volunteers, and agencies providing services to clients.
• Maintain confidentiality, comply with and uphold proper client boundaries, adhere to TSA Social Service Code of Ethics, and comply with Protecting the Mission Guidelines.
• Other duties as assigned by the Community Assistance Center Program Services Director and Director of the Community Assistance Center.