| Location | Anchorage, AK |
Disability Support Technician (PCN 05-2205 & PCN 07-5959)
Salary
$24.99 Hourly
Location
Anchorage, AK
Job Type
Full Time
Job Number
54269
Department
Labor & Workforce Development
Division
Vocational Rehabilitation
Opening Date
06/16/2026
Closing Date
8/24/2026 5:00 PM Alaska
Division
Vocational Rehabilitation
Position Open To
Alaska Residents Only
Bargaining Unit
General Government
Range
13
Job Description
This recruitment is exempt from the Hiring Freeze (Administrative Order 358).
RECRUITMENT EXTENSION NOTICE
The recruitment period for this vacancy has been extended to allow for a larger applicant pool. If you have already applied there is no need to reapply.
ATTENTION ALASKA RESIDENTS!
The Department of Labor and Workforce Development, Division of Vocational Rehabilitation, is recruiting for two
Disability Support Technicians located in Anchorage!
No Cover Letter Required!
These positions are in the General Government Unit (GGU) at a Range 13.
What You Will Be Doing:
As a Disability Support Technician, you will:
Our Mission, Values, and Culture:
Alaska Disability Determination Services (DDS) is uniquely the only DDS in the State of Alaska.
DDS Mission Statement: The Alaska DDS exists to provide accurate, timely medical determinations for the Social Security Administration's Title II and Title XVI applications for disability claimants.
DDS Vision Statement: To create a work environment and culture that attracts and retains high quality employees, enabling the DDS to provide stellar customer service through perpetual efficiency gains and value stream mapping focused on continual process improvement.
Benefits of Joining Our Team:
The work is fast-paced and challenging yet allows some autonomy. You will learn cursory level medical knowledge of the body systems to inform your work as to determine what pre-development actions are necessary on a case-by-case basis.
The program is perpetually evolving as SSA responds to advances in medical science, legal precedents, etc. creating opportunities for continued learning. There is refresher training on a consistent basis as policies and procedures change.
Hybrid telework is potentially available upon completion of the probationary period and successfully meeting and upholding performance metrics.
The Working Environment You Can Expect:
This position is located in the downtown area, overlooking Ship Creek at 619 Ship Creek Suite 305. The work conditions include participating as a member of fast past self-directed work team, meeting weekly productivity and quality goals, meeting short deadlines and having occasional contact with claimants.
Who We Are Looking For:
We are interested in candidates who possess some or all of the following position specific competencies:
To view the general description and example of duties for the position, please go to the following link:
https://www.governmentjobs.com/careers/Alaska/classspecs
Minimum Qualifications
Competency Based Minimum Qualifications Instructions:
This job class uses competency based minimum qualifications. Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.
Competency Description
The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations, as opposed to specific tasks, and are to be used only as parameters and guidelines. A competency's description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.
Minimum Qualifications:
Any combination of education and/or experience that provides the applicant with competencies in:
Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Interpersonal Skills: Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.
Standards: Knowledge of standards that either are compliant with or derived from established standards or guidelines.
Equivalent to those typically gained by:
Any combination of postsecondary education from an accredited college and/or experience that involved: 1) clerical experience that included computer skills, claims or application processing, and information gathering, or 2) experience with medical technology and/or claims, nursing, psychology, or vocational rehabilitation.
Additional Required Information
PLEASE READ THE FOLLOWING INSTRUCTIONS & INFORMATION CAREFULLY
THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY
This recruitment is open to Alaska Residents only. Applicants must meet Alaska Residency Requirements in order to be considered for employment at this time.
SUPPLEMENTAL QUESTIONS
For your application to be evaluated you must answer the Supplemental Questions.
The State of Alaska (SOA) uses four levels of proficiency to measure and describe an applicant's level of competence in applying certain behaviors, knowledge, skills, and abilities to accomplish a specific task. The four proficiency levels are: Mastery, Fluency, Literacy, and Discovery. You will need to rate your proficiency level for each competency listed in the supplemental questions.
SPECIAL NOTICE
This position requires a federal background check and subsequent federal security clearance in accordance with Homeland Security Presidential Directive-12 on Standard Form 86 that includes fingerprinting, in-depth work and residence location histories.
DOCUMENTS REQUIRED AT THE TIME OF INTERVIEW
LEGAL EMPLOYMENT
The State's online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.
APPLICATION NOTICE
You can ONLY apply for this position through Workplace Alaska website or via hardcopy (paper) application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" page.
Omission of any required documentation listed will result in an incomplete application and you will not receive further consideration. If you're experiencing problems attaching to your application, or if you simply had forgotten, you may email it to the contact provided below before 5:00 pm of the closing date. Any documents submitted after the posting has closed will not be considered.
EDUCATION
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts must be attached at the time of application or submitted to the contact information below prior to the close of recruitment. If you're unable to attach to your application, email it to the contact provided in the job posting. If email is not an option, please call the contact person to obtain a fax number.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.
WORK EXPERIENCE
If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.
Note: Attaching a resume is not an alternative to filling out the application in its entirety. Noting, "see resume" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
BARGAINING UNIT
If you are a current state employee, please mark the union you are a member of at the time of application. If you are not a current state employee, you must mark that it does not apply to you.
MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to: recruitment.services@alaska.gov
For applicant password assistance please visit: https://www.governmentjobs.com/js_lostpswd.cfm?&topheader=alaska
Contact Information
Monica Hogg
Deputy Chief, DDS
1-855-953-9680 Ext. 72991
monica.hogg@ssa.gov
Careers with the State of Alaska offer MANY benefits
The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)
Insurance Benefits
The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Optional Insurance Benefits
Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
Retirement Benefits
See https://drb.alaska.gov/retiree/ for additional information
Paid Leave & Other Benefits
01
Please rate your level of proficiency in Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
02
Please rate your level of proficiency in Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
03
Please rate your level of proficiency in Interpersonal Skills: Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.
04
Please rate your level of proficiency in Standards: Knowledge of standards that either are compliant with or derived from established standards or guidelines.
05
Please rate your level of proficiency in Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
06
Please rate your level of proficiency in Reading Comprehension: Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.
07
Please rate your level of proficiency in Adaptability: Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
Required Question
Employer State of Alaska
Address PO Box 110201
Juneau, Alaska, 99811
Phone (800) 587-0430 (Statewide toll-free number)
(907) 465-4095 (Juneau and out-of-state callers)
Website http://workplace.alaska.gov/