DSI is seeking a motivated and customer-focused DIRECTV Sales Representative to join our growing sales team in Urbandale, Iowa or Kennesaw, GA. This role is responsible for selling DIRECTV services to residential and business customers through a combination of inbound lead management, outbound prospecting, and participation in community events and trade shows.
The ideal candidate is a positive, goal-oriented individual who thrives in a team environment, enjoys building relationships, and is committed to delivering an outstanding customer experience. This position requires strong communication skills, consistent follow-up, organizational discipline, and a culture-first mindset.
Key Responsibilities
- Manage and respond promptly to inbound sales leads via phone, email, and other communication channels.
- Generate new business through outbound calling, prospecting, referrals, and follow-up activities.
- Sell DIRECTV products and services to residential and commercial customers.
- Maintain a professional, consultative sales approach focused on understanding customer needs and delivering the right solution.
- Participate in trade shows, community events, partner events, and other sales opportunities throughout the year.
- Track and manage sales opportunities through the sales pipeline from initial contact to completed sale.
- Maintain accurate records of customer interactions, activities, and opportunities within company systems.
- Provide timely follow-up on all customer inquiries and sales opportunities.
- Review weekly and monthly pipeline activity with leadership and peers.
- Collaborate with teammates to share best practices, support team goals, and contribute to a positive work environment.
- Represent DSI and DIRECTV with professionalism, integrity, and enthusiasm.
Qualifications Required
- Previous sales experience, customer service experience, or a combination of both.
- Strong verbal and written communication skills.
- Ability to build rapport and establish trust with customers.
- Excellent organizational and time-management skills.
- Comfortable making outbound calls and working with sales goals.
- Proficiency with Microsoft Office and CRM systems.
- Ability to work full-time from the Urbandale, IA or Kennesaw, GA office.
Preferred
- Experience in telecommunications, technology, satellite TV, internet, or related industries.
- Experience working trade shows, events, or face-to-face sales opportunities.
- Proven track record of meeting or exceeding sales goals.
Requirements
- Previous experience selling into the MDU space is required
- 10+ years of sales experience is required
- 5+ years of management experience is required
- Knowledge of the telecommunications & entertainment industry is preferred
Benefits
- Medical, Dental & Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!
- 401k Plan with employer matching
- Paid vacation, personal/sick days, and bereavement time
- Employee Profit Sharing Program
- 50% AT&T wireless discount
- Paid training
- Advancement opportunities, we prefer to promote from within!