Salary: $95,000-$175,000 per year
Who we are:
InteLogix is a leading provider of integrated solutions, utilizing cutting-edge technology to provide exceptional customer experiences. Our commitment to excellence and innovation has enabled us to redefine industry standards and create brighter futures for our clients and their customers. We are dedicated to making lives better through our empathetic customer engagement and advocacy for our clients' brands and reputations.
Position Summary:
As the Director of Total Rewards at InteLogix, you will be the architect of a compensation and benefits strategy that attracts, retains, and motivates a globally distributed workforce. This is a highly visible, strategic role that partners directly with HR leadership and business executives to ensure our total rewards programs are competitive, equitable, compliant, and aligned with InteLogix's growth objectives across the US, Philippines, El Salvador, and Egypt. You will bring structure, rigor, and a people-first lens to everything from pay philosophy and job architecture to benefits design, executive compensation, and recognition programs. If you thrive at the intersection of data, strategy, and human impact - this role was built for you.
Key Responsibilities:
Compensation Strategy & Design
Develop, implement, and continuously evolve a competitive global compensation philosophy and pay strategy aligned to InteLogix's business objectives and talent needs.
Lead the design and maintenance of salary structures, job grades, and pay bands across all geographies, ensuring internal equity and external competitiveness.
Conduct and analyze market compensation surveys and benchmarking data (e.g., Mercer, Willis Towers Watson, Radford) to inform pay decisions and identify gaps.
Oversee annual compensation planning cycles including merit increases, promotional adjustments, and incentive plan reviews.
Partner with Finance and HR leadership on executive compensation design, bonus plan modeling, and long-term incentive programs where applicable.
Benefits Design & Administration
Evaluate, design, and manage employee benefits programs across US and international geographies, including health, dental, vision, life insurance, retirement (401k), and statutory benefits (SSS, PhilHealth, Pag-IBIG, ISSS, social insurance).
Lead benefits vendor relationships, renewals, and RFP processes to ensure cost-effectiveness, service quality, and employee satisfaction.
Drive open enrollment planning and communication strategies to ensure employees fully understand and utilize their benefits.
Ensure benefits programs comply with applicable regulations (ACA, ERISA, HIPAA, and local labor laws) across all operating countries.
Global Compliance & Governance
Ensure all compensation and benefits programs comply with federal, state, and local regulations across US jurisdictions and international labor laws.
Monitor legislative changes affecting total rewards (e.g., pay transparency laws in CO, NY, CA, WA, IL) and proactively implement necessary updates.
Maintain audit-ready documentation, policy frameworks, and SOPs for all total rewards programs.
Analytics, Reporting & Technology
Leverage HRIS platforms (e.g., Workday, ADP) and market data tools to generate compensation analytics, budget models, and executive reporting.
Build dashboards and reports to track total rewards spend, pay equity metrics, benefits utilization, and program ROI.
Conduct regular pay equity analyses and partner with HR and Legal to remediate identified gaps.
HR Partnership & Team Leadership
Serve as a trusted advisor to HR Business Partners, Talent Acquisition, and senior leadership on all matters related to compensation, job offers, promotions, and rewards strategy.
Lead and develop a small team (1-3 employees), providing coaching, mentorship, and clear performance expectations.
Collaborate cross-functionally with Finance, Legal, and Operations to support workforce planning, budgeting, and organizational design initiatives.
Support M&A activity, new site launches, and program transitions from a total rewards perspective as InteLogix continues to grow.
Required Qualifications:
Bachelor's degree in Human Resources, Business Administration, Finance, or a related field.
7+ years of progressive experience in compensation and/or total rewards, with at least 2 years in a management or leadership capacity.
Demonstrated expertise in compensation program design, salary structure development, and market benchmarking.
Experience managing benefits programs across multiple states and/or geographies.
Strong working knowledge of US compensation regulations (FLSA, ERISA, ACA) and pay transparency requirements.
Proficiency in HRIS platforms (Workday strongly preferred) and advanced Excel or Google Sheets skills for compensation modeling.
Excellent analytical skills with the ability to synthesize complex data into clear, actionable insights for executive audiences.
Proven ability to manage multiple priorities in a fast-paced, evolving environment.
Preferred Qualifications:
Experience supporting total rewards programs in a global BPO, outsourcing, or multi-geo services organization.
Familiarity with international compensation and statutory benefits in the Philippines, El Salvador, or Egypt.
Certified Compensation Professional (CCP) or Certified Benefits Professional (CBP) designation through WorldatWork.
SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
Experience with compensation survey tools such as Mercer, Willis Towers Watson, Radford, or Culpepper.
Prior exposure to executive compensation, equity plan administration, or long-term incentive programs.
Compensation & Benefits:
The salary range for this position is $95,000 - $175,000 annually (USD), commensurate with experience, qualifications, and geographic location. InteLogix offers a comprehensive benefits package designed to support the whole you:
Medical, dental, and vision insurance
401(k) retirement plan
Paid time off (PTO) and paid holidays
Professional development and certification support
Remote work flexibility
A values-driven culture where your work makes a real difference
As one of the industry’s leading business process outsourcing providers today, GC Services offers a wide array of accounts receivable solutions and customer care solutions to both public and private sector organizations. Our partnerships include clients from numerous industries including the automotive, banking and financial services, cable and satellite, consumer goods/computer manufacturing and electronics, retail, telecommunications, utility, mortgage, student loans, and various governmental sectors. Such diverse experience allows us to deliver best-in-class solutions to our clients with highly skilled management and staff.
GC Services' unique and distinguishing factors include our financial strength, industry longevity, and tenured executive leadership. GC Services is a financially stable organization, with earnings growth and no long-term debt. We have maintained continuity of ownership since our inception in 1957, with no ownership changes.