Director, Technical Programs

Comtech

Broomfield, CO

JOB DETAILS
SALARY
$150,000–$175,000 Per Year
SKILLS
Administrative Skills, Analysis Skills, Business Processes, Business Strategy, Cloud Computing, Coaching, Communication Skills, Customer Escalations, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Data Administration, Data Management, Detail Oriented, E Programming Language, Emergency Services, Employee Orientation, Establish Priorities, Government, Interpersonal Skills, Leadership, Maintain Compliance, Maintenance Services, Market Trend Analysis, Microsoft Access Database, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Performance Goal Setting, Presentation/Verbal Skills, Problem Solving Skills, Project Tracking, Project/Program Management, Public/Media/Press/Analyst Relations, Request for Proposals (RFP), Risk Management, Sales Support, Satellite Communications, Standards Development, Statement of Work (SOW), Technical Leadership, Telecommunications, Time Management, Vision Plan, Wireless Communications, Writing Skills
LOCATION
Broomfield, CO
POSTED
5 days ago

Job Title: Director, Technical Programs

Department: Operations Engineering

Reports To: Vice President, Implementation and Customer Experience

Revision Date: 6/5/2026

FLSA Status: Exempt

Location: Broomfield, CO Preferred 

Level: M4

Rate of Pay: $150,000 - $175,000 USD

 

Company Overview:

Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. With multiple facilities located in technology corridors throughout the United States and around the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world’s most innovative communications solutions. For more information, please visit www.comtech.com.

Purpose:

As the Director, Technical Programs, you will oversee the implementation, technical subject matter experts and project management for the Next Generation 9-1-1 program. This includes representing the program in support of the sales, planning, deployment, and maintenance of services. You will be a part of organizational updates to technical issues and resolution. You will provide leadership and make decisions to move projects related to the program forward. You will be a point of escalation which will require that you propose solutions to technical constraints using technical expertise and experience. You will be responsible for defining the business line processes, policies and workflow. You will be expected to maintain a number of customer relations as well as represent Comtech at in-person meetings. As a manager, you will work to develop and grow the members of the team. You will set priorities and be a support backstop when needed.

 Responsibilities: 

  • Input into future business strategies and products.
  • Help define and maintain Comtech’s present and future vision for NG product line.
  • Escalation for customer issues regarding the support and implementation of our services
  • Implementation planning and oversight.
  • Use existing tools to manage workflow and external stakeholder relationships.
  • Involvement in the RFP and SOW processes.
  • Work with the Comtech product team to identify and implement product innovations based on market trends.
  • Support development of NENA standards and ensure Comtech’s adherence.
  • Incremental improvement of our product delivery, dispatch, and management.
  • Facilitate risk mitigation at the program level.
  • Produce executive level status updates.
  • Project oversight and management of strategic customer relationships.
  • Assist in hiring and orienting employees, developing personal growth opportunities by coaching and counseling.
  • Setting goals for performance and deadlines in ways that comply with company’s plans and vision.
  • Ensures adherence to Comtech policies, standards, processes, procedures and guidelines for all team supports.

Requirements:

  • Intermediate level knowledge with the Microsoft Office tools, Outlook, Word, Access and Excel.
  • Effective problem solving and critical thinking skills.
  • Strong attention to detail.
  • Excellent interpersonal skills including effective listening, verbal and written communication skills.
  • An analytical mindset with problem-solving skills.
  • Excellent understanding of data administration and management functions (collection, analysis, distribution etc.)
  • Previous management experience
  • Working knowledge of Next Generation 911 solutions, networking and call handling services. 

Education:

  • Bachelor’s Degree or equivalent combination of education and experience. Four or more years in Technical Program Management or E911 segment of telecommunications is equivalent

 

This position requires compliance with Comtech’s Drug-Free Workplace Program. Candidates must successfully complete a pre-employment drug screening as a condition of hire. Employees may be subject to random, reasonable suspicion, and post-incident testing. Illegal drug use — including marijuana, regardless of state law — is disqualifying under federal adjudicative guidelines and DoD DFARS requirements.

The pay range reflects the expected base salary for this position. Final compensation will be based on role, level, skills, experience, and geographic location. 

Comtech Telecommunications Corp. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability protected veteran status or other characteristics protected by law. 


About the Company

C

Comtech

Address: 4801 Glenwood Ave, Suite 200, Raleigh, North Carolina, 27612

Phone: (919) 647-7677

IT Support Services and Business Phone Systems in Raleigh, NC.

Computer Network Service and Support, IT Consulting. VoIP Phone Systems for Business.

Serving Raleigh, Cary, Apex, and Surrounding Areas.

Company Hours
Sunday : Closed
Monday : 08:00 - 17:00
Tuesday : 08:00 - 17:00
Wednesday : 08:00 - 17:00
Thursday : 08:00 - 17:00
Friday : 08:00 - 17:00
Saturday : Closed

Company Contact Email
Info@comtechnc.com 

Services Offered:

  • Managed It Services
  • VoIP Phone Solutions
  • Server Support
  • Cybersecurity
  • Data Backup Solutions
  • Cloud Computing
  • Virtualization
  • Desktop Support

Visit our Profiles: 

COMPANY SIZE
1 to 9 employees
INDUSTRY
Computer/IT Services
WEBSITE
https://www.comtechnc.com/