| Location | Arlington, VA |
| Salary | $163,200–$214,200 Per Year |
Why join our team?
With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job – it's a calling, and we believe in doing what you love and loving what you do.
A Certified Great Place to Work®
Don’t just take our word for it—our people have spoken. According to the Great Place to Work® 2025–2026 survey:
The Director, Talent Acquisition is a member of the HR Leadership Team, reporting to the VP, Human Resources, develops and leads the strategy and delivery of talent acquisition across the USO’s global operations. This position leads and develops the recruiting team, partners with executive and regional leadership on workforce planning that to meet staffing needs, and while managing the search process for senior level positions. The Director oversees effective, consistent, and compliant hiring practices that address the complexities of international and military-connected operations, strengthens the USO’s employment brand, and contributes to broader HR initiatives supporting employee experience and organizational effectiveness. The Director also develops, analyzes and reports key performance metrics relative to time to fill, internal mobility, cost of hire and other metrics as appropriate.
Principal Duties and Responsibilities (*Essential Duties)
Lead the development and implementation of the USO’s global talent acquisition strategy, align recruiting priorities, resources, and service standards with organizational goals and anticipated staffing needs. Establish performance measures and use results to improve recruitment effectiveness, hiring outcomes, and the candidate and hiring manager experiences
Lead the recruitment process, including sourcing, candidate evaluation, selection, and hiring, to ensure consistent, compliant, timely, and cost-effective practices across USO operations. Advise hiring managers on selection strategies and manage all recruitment activities for senior-level positions.*
Oversee and coordinate international recruitment and hiring requirements in partnership with regional leadership, HR colleagues, legal counsel, and appropriate military authorities. Guide the recruiting team and hiring managers through foreign-national hiring, work authorization, SOFA-related requirements, international travel orders, and military installation access processes to support compliant and timely placement of staff.*
Oversee and monitor post-offer/pre-hire activities including but not limited to reference, background checks that include, criminal, education and driving, ensuring consistency and compliance with fair hiring regulations and practices.
Develop and manage an organization-wide sourcing and networking plan to ensure strong knowledge of potential candidates in the marketplace. Maintain external relationships with, staffing agencies and consulting firms to assist with maintaining a pipeline of candidates to match anticipated hiring needs.*
Lead the continuous development, upkeep and maintenance of the USO Employment Brand. Provide instruction and guidance to HR team, Regional Leadership and Hiring Managers related to effective implementation of an employee value proposition, skill/talent evaluation, and behavioral interviewing techniques.
Lead, manage, and develop the recruiting team, establishing priorities, allocating workloads, setting performance expectations, and providing ongoing coaching and feedback. Build team capability to support complex international hiring and senior-level searches, and hold staff accountable for recruitment results and service to candidates and hiring managers.*
Develop and manage the recruitment budget, monitor expenditures, and evaluate the effectiveness of recruiting investments. Oversee relationships with search firms, staffing agencies, job boards, and other recruitment vendors, including vendor selection, contract coordination, and performance evaluation.*
Lead the organizations Great Place to Work initiatives that includes working with outside vendors and consultants to survey global staff. Participate with HR leadership to analyze and coordinate organization-wide action planning in order to improve the employee experience.
Work across departments within the organization to develop and maintain the USO career site and takes a lead role in developing the USO’s employee value proposition.*
Prepare, analyze, and present recruitment metrics, including time to fill, time to hire, offer acceptance rates, sourcing effectiveness, and vacancy trends. Use findings to identify staffing risks, evaluate recruitment performance, and recommend improvements to hiring strategies and processes. Partner with HR colleagues to assess early retention and hiring outcomes, and provide recruitment data to support EEO-1 and other required reporting.*
Other duties as assigned.
This is an in-person position located in Arlington, VA.
Job Specifications - minimum Knowledge, Skills, Abilities and Behaviors necessary to perform the job successfully. Equivalent combination of education and experience is acceptable.
Details
If that’s not enough to convince you, here are some direct quotes from employees:
Apply today. Join the mission. Join Team USO.