| Location | Naperville, IL |
Why Work for KeHE?
Overview
At KeHE, we're obsessed with creating solutions, unboxing potential, and serving others - and it all starts with you. As an employee-owned distributor of natural and organic, specialty, and fresh products, we're committed to making a positive impact and scaling our success together. With a culture that fosters development and opportunity, you'll be embarking on a career that's moving forward. When you join KeHE, you're becoming part of a team that is a force for good.
Primary Responsibilities
The Director of Supplier Management leads a team that is responsible for monitoring, measuring, and maximizing supplier profitability and operational performance, identifying areas opportunity, and managing the business relationship with our supplier partners. The teams' overall goal is to establish strategic connections with our supplier partners and ensure supplier partner success and a positive experience around ease, cost, and speed of doing business with KeHE. This role will collaborate with leaders in Category Management, Supply Chain, Finance, Pricing, and Freight to optimize business processes and positively impact their supplier relationships from an administrative perspective. As with all positions at KeHE Distributors, we expect that all actions will be consistent with KeHE's Mission, Vision, and Values.
Essential Functions
DUTIES, TASKS AND RESPONSIBILITIES:
Leads a team of Supplier Managers that identify, monitor, and track supplier profitability and operational performance opportunities for a subset of our supplier partners through:
Improvement of brand scorecard.
Compliance of inbound and outbound service standards.
Execution and negotiation of supplier policies and procedures.
Supplier inbound routing guide expectations.
Administrative aspects of supplier partnerships.
Holds the team accountable to manage and improve supplier profitability and operational performance negotiations, execution of policies and procedures, deduction management, dispute resolution, on time delivery, and compliance of delivery quality.
Sets expectations to ensure timely, accurate, and efficient processing of supplier questions and disputes by the team along with providing performance metrics, facilitating processes and supplier business improvement initiatives.
Provide leadership to ensure suppliers are accountable for key profitability and operational performance indicators such as terms, spoils, value-added programs, inbound fill rate, on-time quality, and delivery.
Proactively educates new and small suppliers on supplier policies and procedures, inbound routing guide, deduction management and dispute resolution.
Hosts regular business reviews with subset of supplier partners to clearly outline profitability and performance expectations in comparison to actual experience, areas of improvement, and areas of opportunity.
Creates and fosters a supplier friendly, relational environment of continuous improvement, accountability, and innovation.
Leads a team of managers that support suppliers with root cause research and resolution on administrative aspects of supplier partnerships.
Collaborate internally with cross-functional teams to improve business processes that impact suppliers in their administrative and support activities with KeHE.
Other duties and projects as assigned.
SKILLS, KNOWLEDGE AND ABILITIES:
Minimum Requirements, Qualifications, Additional Skills, Aptitude
EDUCATION AND EXPERIENCE:
PHYSICAL REQUIREMENTS:
Requisition ID
2026-31215
Equal Employer Opportunity Statement
KeHE Distributors provides equal employment opportunities to all employees and applicants for employment and prohibits all forms of discrimination and harassment on the basis of race, color, religion or faith, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training as well as the administration of all Human Resources and Talent Acquisition processes.